Summary
Overview
Work History
Education
Skills
Timeline
Waitress

Hannah Clemens

Evant,TX

Summary

Customer-oriented Wait Staff Member with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Overview

10
10
years of professional experience

Work History

Waitress

Kari Clemens
Evant , TX
01.2022 - Current
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Manager of this establishment

Heavy Equipment Operator

Craig Mauney
Evant, TX
02.2021 - 02.2022
  • Operated range of heavy equipment on regular basis with advanced skill.
  • Operated machining equipment safely with team of operators.
  • Adhered to heavy equipment safety and operation protocols, resulting in minimal complaints or incidents.
  • Met project demands consistently through careful and consistent operation of heavy equipment.

Secretary

Ernesto Mendoza
Gatesville , TX
10.2020 - 02.2021
  • Answered multi-line phone system and greeted callers enthusiastically.
  • Provided clerical support to company employees by copying, faxing and filing documents.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Completed accurate daily report documents, memos and invoices.
  • Organized envelopes, postage and mail correspondence for staff and management, maintaining postage meter and coordinating with delivery and courier services.

Cashier

Kyle Mathews
Evant , TX
12.2019 - 10.2020
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

Secretary

John Drennan
Evant , TX
06.2019 - 10.2020
  • Entered data into [Software] system and updated customer contacts with information to keep records current.
  • Reviewed and balanced daily bank deposits and deposit report.
  • Scheduled appointments and conducted follow-up calls to clients.

Hand

Sterling Manning
Evant , TX
06.2019 - 06.2020
  • Assisted with mowing, weeding and maintenance of grounds.
  • Operated tractor to haul feed, hay and water to distribute to animals.
  • Completed repairs on board and barbed wire fencing and outdoor enclosures.
  • Disposed of hazards or debris found on farm such as downed trees and broken machinery.

Hand

Keith Clemens
Rushville, IL
11.2013 - 04.2019
  • Assisted with mowing, weeding and maintenance of grounds.
  • Operated tractor to haul feed, hay and water to distribute to animals.
  • Transported livestock to pastures for grazing or to other areas for veterinary care, tagging or sales.
  • Inspected animals regularly to detect illness, injury or disease and provided treatment.
  • Used grease guns and oil cans to lubricate and adjust farm equipment.
  • Replaced animal's hay and water regularly while watching animals for changes in behavior or demeanor.
  • Operated farm equipment such as tractors and trucks with extreme care and precision.

Education

High School Diploma -

Rushville/Industry High School
Rushville
05.2019

Skills

  • Transactions and Cash Handling
  • Dining Room Cleaning and Upkeep
  • Team Player
  • Conflict and Complaint Resolution
  • Age Verification
  • Order Accuracy and Delivery
  • Customer Service and Rapport
  • Menu Memorization and Presentation
  • Warm and Friendly
  • Cool Under Pressure

Timeline

Waitress

Kari Clemens
01.2022 - Current

Heavy Equipment Operator

Craig Mauney
02.2021 - 02.2022

Secretary

Ernesto Mendoza
10.2020 - 02.2021

Cashier

Kyle Mathews
12.2019 - 10.2020

Secretary

John Drennan
06.2019 - 10.2020

Hand

Sterling Manning
06.2019 - 06.2020

Hand

Keith Clemens
11.2013 - 04.2019

High School Diploma -

Rushville/Industry High School

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