
Florida Atlantic University graduate with a B.A. in Biological Sciences, combining a strong foundation in laboratory practices, scientific research, documentation, and laboratory safety with several years of experience in retail sales and customer service. Skilled at building relationships, communicating effectively, multitasking in fast-paced environments, and delivering exceptional customer experiences. Known for being detail-oriented, adaptable, and organized, with a strong work ethic and a commitment to accuracy. Brings a unique blend of scientific knowledge and hands-on professional experience that translates well to healthcare, laboratory, environmental, and customer-focused roles.
-Delivered a high-energy, trend-driven customer experience in a fast-paced fashion retail environment
-Built genuine customer connections through personalized styling support, product knowledge, and confident outfit recommendations
-Helped customers discover pieces that matched their personal style, fit needs, and current fashion trends
-Supported a visually strong sales floor by maintaining organized displays, replenishing merchandise, and keeping fitting rooms guest-ready
-Processed purchases, returns, and exchanges accurately while keeping service efficient and welcoming
-Collaborated with the team to maintain an upbeat store environment and support daily sales goals
-Strengthened skills in customer service, styling, visual merchandising, sales, communication, and teamwork
-Generated new memberships through consultative sales and personalized fitness recommendations.
-Conducted studio tours and educated prospective members on HOTWORX services, membership options, and infrared sauna workouts.
-Built and maintained strong relationships with prospective and existing members to promote retention and satisfaction.
-Provided personalized consultations to help clients achieve their health and wellness goals.
-Managed customer inquiries, follow-ups, and lead generation to maximize membership conversions.
-Delivered exceptional customer service by creating a welcoming, positive, and high-energy studio environment.
-Resolved member concerns professionally while ensuring a positive customer experience.
-Consistently met and exceeded monthly sales and membership goals.
-Delivered exceptional customer service in a fast-paced, high-volume restaurant.
-Managed multiple tables while ensuring accurate orders and efficient service.
-Built strong customer relationships through personalized, attentive service, contributing to guest satisfaction and repeat business.
-Resolved customer concerns professionally and maintained a positive dining experience.
-Collaborated with kitchen and front-of-house staff to ensure seamless operations.
-Processed cash and card transactions accurately while maintaining attention to detail.
-Assisted with opening and closing procedures and upheld high standards of cleanliness and food safety.
-Entrusted as the primary opening team member, preparing the store for daily operations by stocking inventory, organizing workstations, and ensuring operational readiness.
-Prepared and served Italian ice and specialty frozen treats with speed, consistency, and attention to quality.
-Maintained inventory levels, replenished supplies, and ensured compliance with cleanliness and food safety standards.
-Handled point-of-sale transactions accurately while balancing efficiency with exceptional guest service.
-Supported smooth day-to-day operations by prioritizing tasks, adapting to high-volume periods, and assisting teammates as needed.
-Contributed to a positive and welcoming environment that encouraged customer loyalty and repeat visits.
Job Experience Based Skills:
-Customer service
-Visual merchandising
-Sales strategies
-Effective communication
- Problem solving
- Team collaboration
- Multitasking
- Time Management
Degree/ School Based Skills:
-Laboratory Safety
-Basic Laboratory Skills
-Data Collection
Data Analysis
-Scientific Method
-Microsoft Excel
-Attention to Detail
-Critical Thinking
-Problem Solving
-Organization
-Teamwork
-Time Management
-Communication
-Adaptability