Hannah Cooley
Kailua Kona,HAWAII
Summary
Motivated and talented hair stylist with a passion for providing exceptional client service. Dedicated to consulting, listening, and advising clients on their personal hair care and styles. Known for excellent communication skills and ability to understand the needs of each client. Ultimate objective is to ensure every client leaves the salon feeling confident and satisfied with their hair care experience.
Overview
8
8
years of professional experience
Work History
Salon Receptionist
Kalona Salon and Spa
08.2024 - 11.2024
- Listened closely to customer complaints and responded appropriately to issues.
- Communicated with spa team members if clients canceled or changed appointment times.
- Boosted client retention with superior communication skills, providing a welcoming atmosphere and addressing concerns in a timely manner.
- Expedited check-in procedures by confirming appointments, verifying client information, and updating records as necessary.
Server/Bartender
The View Grill
08.2023 - 03.2024
- Served food and beverages promptly with focused attention to customer needs.
- Increased sales significantly by upselling higher-end products to customers.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
Stylist
Magnolia Jane Salon
02.2020 - 01.2023
- Completed safety training and certifications to minimize risk of infection or injury to customers.
- Educated clients about products and self-maintenance for healthy hair based on needs and preferences.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Organized sales area and work station to showcase products and boost sales.
Bliss and Company
04.2018 - 01.2020
Supercuts
05.2017 - 04.2018
Misty's Hair Styling
09.2016 - 05.2017
Education
Cosmetology - 1,200 hour course
Craven Community College
New Bern, NCAntony Whitaker Business Building Class
Adrienne Dara Balayage/Foiliage Class
Meg Moran Hand Painted Balayage Class
Paul Mitchell Product Knowledge Class
Paul Mitchell Blonding Class
Orlando Premier Hair Show
Brazilian Blowout Class
Skills
- Artistic and creative
- People skills
- Team player
- Proficient in customer service
References
- Cara Hodges, 336-587-5225, owner of Bliss and Co
- Laura McGovern (252) 876-7616, owner of Magnolia Jane
- Pamela +1 (808) 333-0058 owner of kalona salon
- Anthony Liu +1 (505) 363-9111 friend
License
Cosmetologist License, NC, C110922
World Missions Work
There is a couple gaps in my work history, this is because I was in a missions program to help communities in the nations and experience their culture. I went to Zambia for three months, and I did a Bible study trip across 5 countries.
Timeline
Salon Receptionist
Kalona Salon and Spa
08.2024 - 11.2024
Server/Bartender
The View Grill
08.2023 - 03.2024
Stylist
Magnolia Jane Salon
02.2020 - 01.2023
Bliss and Company
04.2018 - 01.2020
Supercuts
05.2017 - 04.2018
Misty's Hair Styling
09.2016 - 05.2017
Cosmetology - 1,200 hour course
Craven Community College
Antony Whitaker Business Building Class
Adrienne Dara Balayage/Foiliage Class
Meg Moran Hand Painted Balayage Class
Paul Mitchell Product Knowledge Class
Paul Mitchell Blonding Class
Orlando Premier Hair Show
Brazilian Blowout Class
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