Makiah Matlock
Allen,TX
Summary
Detail-oriented, organized and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success.
Overview
4
4
years of professional experience
Work History
Salon Receptionist
JC Penny
01.2023 - Current
- Greet customers, answer phone calls, and respond to emails in a timely and professional manner
- Schedule appointments and manage the salon's calendar
- Process payments and handle cash transactions
- Maintain accurate records of customer information and services provided
- Assist with marketing and promotional activities
- Ensure the salon is clean and tidy at all times
- Assist stylists and other staff members with tasks as needed
- Provide product recommendations and advice to customers
- Monitor stock levels and order supplies as needed
- Assist with the training of new staff members.
Lead Teacher
Primrose
- Lead classroom activities for toddlers & preschoolers
- Assist with toileting and training for 2-year-old children
- Communicate with children’s parents about daily activities
- Teach basic skills such as colors, shapes, numbers, and letters.
Administrative Asst.
Technology Momentum
08.2021 - 12.2022
- Managed appointments and calendar booked meeting with new and existing clients
- Resolve customer complaints, guide them, and provide relevant information
- Answered incoming calls
- Provided professional administrative, technical, and social media assistance remotely.
- Collaborated with other photographers and videographers to capture special events.
- Contributed to the creative process by suggesting innovative ideas for photoshoot concepts and themes.
Cashier, pharm tech (trainee)
Walgreens
12.2021 - 10.2022
- Managing transactions with customers using different methods of payment
- Resolve customer complaints, guide them, and provide relevant information
- Assist with medication reconciliation
- Use technology to help maintain accurate patient records, prepare and package medication and place orders.
Wait Staff Member
Sonic
10.2019 - 01.2020
- Practiced safe, sanitary food handling for preparation and service to maximize pleasant dining experience
- Explained menu items and preparation methods to provide high level of customer service and promote dining atmosphere
- Met sales targets by encouraging customers to buy extra food items such as drinks, desserts and sides
- Identified price of goods and calculated bills with optical price scanners, calculators and cash registers
- Organized freezers, refrigerators and storage rooms by receiving, recording and moving food and beverage supplies and products
- Completed company training program in record time.
Education
High School Diploma -
Allen High School
Allen, TX05.2022
Skills
- Hospitality service expertise
- Front-of-house display creation
- Data entry
- Social media management
- Microsoft office
- Food station setup
- Store opening/closing procedures
- POS systems
- Money handling
- Multi-tasking skill
- Time management strength
- Strong compositional skills
- Creative artistic vision
- Fashion photography
- Photography and Videography
Affiliations
JROTC Cadet
Timeline
Salon Receptionist
JC Penny
01.2023 - Current
Cashier, pharm tech (trainee)
Walgreens
12.2021 - 10.2022
Administrative Asst.
Technology Momentum
08.2021 - 12.2022
Wait Staff Member
Sonic
10.2019 - 01.2020
Lead Teacher
Primrose
High School Diploma -
Allen High School