Taylor Maddy

· Manage a digital calendar system and schedule clint associates for a luxury salon, improve overall operation workflows and reduce scheduling customer satisfaction by 28%.

· Exceed monthly sales quotes for salon products by 22%

· Upsell the salons hair care product line, exceeding 65% of individual sales targets in 2024.

• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Organized and detail-oriented with a strong work ethic.
• Used critical thinking to break down problems, evaluate solutions and make decisions.
• Adaptable and proficient in learning new concepts quickly and efficiently.

• Maintain solid communications with the management team and all associates in the store and though-out the organization.
• Advanced into leadership from cashier with proven track record during Covid-19.
• Successfully managed budgets and allocated resources to maximize productivity and profitability.
• Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.