Rafaela Massi
Newark,NJ
Summary
Dynamic salon receptionist with a proven track record at Hairbar, excelling in appointment scheduling and reception area maintenance. Known for strong organizational skills and fostering a welcoming environment, I effectively managed client inquiries and collaborated with stylists to enhance service delivery, ensuring a seamless client experience.
Overview
1
1
year of professional experience
Work History
Salon Receptionist
Hairbar
New York, NY
01.2026 - Current
- Greeted clients warmly and efficiently managed appointment scheduling.
- Assisted in maintaining a clean and welcoming salon environment.
- Handled client inquiries and provided information on services offered.
- Supported stylists by preparing tools and materials for treatments.
Salon Receptionist
By Douglas Barbosa
Newark, NJ
09.2025 - 11.2025
- Greeted clients warmly, fostering a welcoming environment for salon visitors.
- Scheduled appointments efficiently using salon management software to optimize daily operations.
- Managed incoming calls and inquiries, providing accurate information about services and pricing.
- Assisted with client check-ins and check-outs, ensuring smooth transaction processes.
- Maintained cleanliness and organization of reception area, enhancing overall client experience.
- Collaborated with stylists to confirm appointment details and accommodate client requests effectively.
Education
High School Diploma -
Long Island City Highschool
Long Island City, NYSkills
Reception area maintenance
Appointment scheduling
Strong organization
Calendar management
Customer service
Inventory management
Client consultation
Problem solving
Sales techniques
Time management
Social media marketing
Languages
Portuguese
Native or Bilingual
English
Native or Bilingual
Spanish
Professional Working
Timeline
Salon Receptionist
Hairbar
01.2026 - Current
Salon Receptionist
By Douglas Barbosa
09.2025 - 11.2025
High School Diploma -
Long Island City Highschool