Hannah Cooper
Jackson
Summary
Experienced with early childhood education and center management. Utilizes effective strategies to create nurturing and educational spaces. Track record of fostering team collaboration and ensuring high-quality care.
Overview
5
5
years of professional experience
Work History
Server/Bartender
The Apron Spirits and Restaraunt
06.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
Co-Director
Lil' Friends Childcare and Learning Center
06.2024 - Current
- Streamlined operations for increased efficiency by identifying areas of improvement and implementing necessary changes.
- .Enrolled and completed paperwork for new students, updated vaccination records with the State of Michigan, and updated billing with DHS.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
- Kept staff up to date on yearly trainings needed to be in compliance with licensing.
Infant Teacher
Lil 'Friends Childcare and Learning Center
08.2020 - 06.2024
- Kept classroom and feeding areas clean, neat, and safe.
- Maintained a safe, nurturing environment for infants by adhering to health and safety regulations.
- Sanitized toys and play equipment each day to maintain safety and cleanliness.
- Managed personal hygiene requirements with frequent diaper changes, use of bibs, and monitoring of behaviors.
Server
Nite Lite
08.2022 - 05.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bank Float Teller
Flagstar Bank
06.2023 - 10.2023
- Enhanced customer experience by accurately processing transactions and addressing inquiries.
- Managed high-volume currency requests, ensuring efficient delivery of funds to customers in a timely manner.
- Established trust among clientele through maintaining confidentiality of sensitive financial information during interactions.
- Adapted quickly to changing priorities or staffing requirements within the branch.
Education
Associate of Arts -
Jackson College
Jackson, MI05-2025
High School Diploma -
Vandercook Lake Highschool
Jackson05-2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Employee relations
- Task delegation
- Decision-making
- Documentation and reporting
- Shift scheduling
Timeline
Server/Bartender
The Apron Spirits and Restaraunt
06.2024 - Current
Co-Director
Lil' Friends Childcare and Learning Center
06.2024 - Current
Bank Float Teller
Flagstar Bank
06.2023 - 10.2023
Server
Nite Lite
08.2022 - 05.2024
Infant Teacher
Lil 'Friends Childcare and Learning Center
08.2020 - 06.2024
Associate of Arts -
Jackson College
High School Diploma -
Vandercook Lake Highschool
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