Hannah Crawford
Richmond,US
Summary
I am a college student who is looking for the opportunity to find a place of employment to showcase my restaurant and bar serving skills, and to advance my bartending experience. I am a very quick learner, and incredibly adaptable to my environment. I love working in the serving industry, and I enjoy it thoroughly. I strive to give excellent service, as well as entertain guests and create relationships with them that build a loyal and returning customer base. I work well in high-volume, fast-paced environments while simultaneously providing the highest level of care to my guests. I am eager to continue to learn and take on new experiences.
Overview
4
4
years of professional experience
Work History
Server & Bartender
Hooters of America, LLC
Chester, Virginia
01.2024 - Current
- Created a positive atmosphere by exhibiting enthusiasm.
- Provided excellent customer service to ensure satisfaction.
- Effectively multitasked within fast-paced environment.
- Remained calm and poised during busy periods, promoting great customer service to guests.
Server
Great American Ranch
Mechanicsville, VA
10.2023 - Current
- Maintained clean and organized dining areas to uphold restaurant hygiene standards
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and to set serving teams up for success and ready to meet customer needs
- Displayed enthusiasm and provided excellent service to customers which led to successfully increasing referrals and walk-in business
- Set a positive tone for a satisfied dining experience as first point of contact for incoming guests
Server
Hooters Of America
Richmond, VA
07.2022 - 09.2023
- Effectively managed large parties by providing efficient, attentive service while ensuring accuracy with orders
- I ensured the guests were entertained, engaged in conversation and actively contributed to enhancing their overall dining experience while tending to their party
- Used good communication skills to reduce guest dissatisfaction
- Assisted with training of new staff members
- Followed alcohol awareness procedures for preventing guest intoxication and developed useful skills to implement when dealing with intoxicated guests
Server
Glory Days
Ranson, WV
05.2021 - 08.2022
- Checked on guests to verify satisfaction with each course
- Set up linens, dishes and silverware to prepare tables for customers
- Monitored food and beverage levels to satisfy customer needs
- Encouraged guests to buy additional items such as appetizers, drinks and desserts
Education
Bachelor of Science (B.S.) - Psychology
Virginia Commonwealth University
Richmond, VA, US05.2025
Skills
- Responsible Drinking Advocacy
- Task Prioritization
- Timely Decision Making
- Adaptability in Fast-Paced Environments
- Effective Stress Management
References
References available upon request.
Timeline
Server & Bartender
Hooters of America, LLC
01.2024 - Current
Server
Great American Ranch
10.2023 - Current
Server
Hooters Of America
07.2022 - 09.2023
Server
Glory Days
05.2021 - 08.2022
Bachelor of Science (B.S.) - Psychology
Virginia Commonwealth University
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