Hannah Crouch
Winfield,WV
Summary
Dynamic leader with excellent teamwork, collaboration, and problem-solving honed at Dunhams Sports. Excelled in conflict resolution and team motivation, significantly enhancing team performance. Skilled in active listening and effective communication, consistently achieving goals through strategic planning and exceptional organizational skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Team Leader
Dunhams Sports
11.2024 - 01.2025
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, giving a positive and collaborative work environment.
Customer Service Cashier
Dairy Queen
08.2023 - 11.2024
- Upheld orderly workspace standards, creating an inviting setting for acquaintances.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered product questions using knowledge of sales and store promotions.
Education
High School Diploma -
Winfield High School
Winfield, WV05.2024
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team motivation
- Complex Problem-solving
- Goal setting
- Overseeing daily activities
- Conflict resolution
- Issue resolution
- Leadership
- Time management
- Multitasking Abilities
- Organizational skills
- Active listening
- Task prioritization
- Problem-solving abilities
- Teamwork
- Effective communication
- Team collaboration
- Reliability
- Excellent communication
Certification
Microsoft Excel Certification
Certification for Work Program
Timeline
Team Leader
Dunhams Sports
11.2024 - 01.2025
Customer Service Cashier
Dairy Queen
08.2023 - 11.2024
High School Diploma -
Winfield High School
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