Hannah Cutay
Hayward,CA
Summary
Competent to put the needs of the customer first and quality of the work place. Interest in public health promotion, seeking internship to help serve the community through learning how to plan and implement health promotion strategies through hands on fieldwork. In a situation that might go either way, understanding and patience are what's needed.
Overview
1
1
year of professional experience
Work History
Supervisor - Barista & Supervisor
Starbucks
12.2022 - 01.2023
- Designed and adjusted work schedules to meet business demands
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns
- Handled and resolved customer related issues and complaints with professionalism and tact to drive customer satisfaction and repeat business
- Memorized ingredients and recipes for wide variety specialty drinks
- Organized, and consistently kept cleanliness of the workspace
Barista & Shift Lead
Bambu Desserts & Drinks
08.2021 - 10.2022
- Designed and adjusted work schedules to meet business demands
- Trained, scheduled and supervised barista workers to maintain and uphold store policies and optimize staffing patterns
- Handled and resolved customer related issues and complaints with professionalism and tact to drive customer satisfaction and repeat business
Waitress & Cashier
Greens & Grills
03.2022 - 05.2022
- Extensive knowledge of food and wine and dedication to delivering first-class customer service
- Responsible for taking customer orders and ensuring customer satisfaction
- Able to be organized orders as much as possible through online orders and in present orders
Education
Bachelor of Science - Health Sciences/Public Health Policy
California State University East Bay
06.2025
Skills
- Leadership
- Organization
- Communication
- Collaboration
- Reliability
- Strategic Planning
- Process Monitoring and Improvement
- Waste Reduction
- Project Management
- Training and mentoring
- Employee Motivation
- Inventory Control
Professional Highlights
- Great in leadership & organization
- Able to handle & communication in hectic situations
- Collaborative & reliable
- Problem solving abilities & emotional intelligence
Languages
English
Professional
Spanish
Professional
Japanese
Limited
Timeline
Supervisor - Barista & Supervisor
Starbucks
12.2022 - 01.2023
Waitress & Cashier
Greens & Grills
03.2022 - 05.2022
Barista & Shift Lead
Bambu Desserts & Drinks
08.2021 - 10.2022
Bachelor of Science - Health Sciences/Public Health Policy
California State University East Bay
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