Hannah Cyphers
Arvada,CO
Summary
Dedicated and hard working individual that is an organized and dependable candidate that is successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Desk Assistant
Regis University Residence Life And Housing
2023.09 - Current
- Greeted guests in with friendliness and professionalism.
- Provided exceptional customer service, addressing inquiries promptly and professionally.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Managed incoming calls and directed them to appropriate departments for timely resolutions.
Pet Sitter
Rover.com
2022.08 - Current
- Enhanced client satisfaction by providing personalized pet care services tailored to individual needs
- Developed strong relationships with clients, leading to repeat business and recommendations from satisfied customers
- Managed scheduling, invoicing, and record-keeping tasks efficiently to streamline operations and enhance professionalism
- Delivered exceptional customer service by responding promptly to inquiries, addressing concerns, and resolving issues quickly
- Increased client retention rate through excellent communication skills and genuine love for animals
- Reduced client anxiety regarding pet separation during vacations or work-related travel by providing regular photo updates showcasing animals' well-being and happiness
- Communicated professionally with pet owners via phone, email, and text
Education
Bachelors - Nursing
Regis University
Denver, CO05.2027
CNA Certification -
Nightingale School Of Nursing Arts
07.2023
High School Diploma -
Ralston Valley Senior High School
Arvada, CO05.2023
Skills
- Customer Service
- Positive Attitude
- Adaptability and Dependability
- Honest and Trustworthy
- Punctual and Reliable
- Schedule Adherence
- Schedule management
- Critical Thinking
- Problem-Solving
Certification
- CNA - Certified Nurse Assistant
Gymnastics
Dedicated to high level competitive Gymnastics for 15 years.
The Little Gym 2008-2010
Gymnastika 2010-2019
DSG 2020-2023
References
References upon request
Timeline
Desk Assistant
Regis University Residence Life And Housing
2023.09 - Current
Pet Sitter
Rover.com
2022.08 - Current
Bachelors - Nursing
Regis University
CNA Certification -
Nightingale School Of Nursing Arts
High School Diploma -
Ralston Valley Senior High School
- CNA - Certified Nurse Assistant
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