Hannah Dallmann
Pleasanton,CA
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure Medical Assisting position. Ready to help team achieve company goals.
Overview
8
8
years of professional experience
Work History
Window Cleaning Field Technician
Squeegee Bros, Inc.
03.2018 - Current
- Maintained strict confidentiality of client information, fostering trust and loyalty among customers.
- Engaged with homeowners to assess their needs, address concerns, and ensure customer satisfaction.
- Proficient in handling specialized chemicals and equipment with utmost caution.
- Demonstrated meticulous attention to detail in achieving streak-free, crystal-clean windows.
- Proactively implemented measures to prevent damage to property or injuries, prioritizing safety at all times.
- Adapted cleaning techniques to accommodate various types of windows and surfaces, delivering personal solutions for each client's requirements.
- Improved efficiency by conducting preventative maintenance and troubleshooting of equipment.
Clinical Medical Assistant Extern
Kaiser Permanente
05.2024 - 06.2024
- Worked in a subspecialty clinical department for one month, gaining invaluable insights into departmental operations and protocols.
- Conducted vital sign measurements, administered questionnaires, and assisted in patient rooming procedures.
- Utilized telephone and video interpretive services to facilitate clear communication between providers and patients with diverse language needs to provide a pleasant and successful experience.
- Regularly contacted patients via phone calls regarding preventative procedures, ensuring quality patient care.
- Developed personalized messages and letters to communicate effectively and increase patient engagement.
- Proficient in the use of standard digital database software to access and update patient information accurately and efficiently.
- Acquired hands-on experience in the safe transport and handling of sensitive surgical equipment, adhering to facility protocols to maintain equipment integrity and patient safety.
- Maintained strict compliance with HIPAA regulations, safeguarding sensitive patient information at all times.
- Followed infection control protocols, ensuring a safe and clean environment for patients and staff.
Donor Acknowledgement Specialist
Tri-Valley Animal Rescue
09.2016 - 11.2023
- Proficient in donor acknowledgment with seven years of hands-on experience.
- Utilized digital client databases to maintain accurate and up-to-date records of donors.
- Crafted personalized letters and emails to express gratitude and maintain donor engagement.
- Followed all company policies and procedures to deliver quality work.
- Generated daily reports summarizing financial activity.
- Demonstrated excellent attention to detail in ensuring accuracy and completeness of donor records.
Education
Certificate of Achievement - Medical Assisting
Castro Valley Adult & Career Education
Castro Valley, CA03.2024
Certificate of Achievement - CPR/AED
Safety Training Seminars
Dublin, CA03.2024
Certificate of Achievement - Professional Communication
ICEV Online
06.2017
Skills
- Customer Relations
- Certified in CPR/AED
- Workplace Safety
- Vaccine Administration
- Software Troubleshooting
- Vital Signs
- Medical Office Protocols
- HIPAA Compliance
Timeline
Clinical Medical Assistant Extern
Kaiser Permanente
05.2024 - 06.2024
Window Cleaning Field Technician
Squeegee Bros, Inc.
03.2018 - Current
Donor Acknowledgement Specialist
Tri-Valley Animal Rescue
09.2016 - 11.2023
Certificate of Achievement - Medical Assisting
Castro Valley Adult & Career Education
Certificate of Achievement - CPR/AED
Safety Training Seminars
Certificate of Achievement - Professional Communication
ICEV Online