- Creative Writing
- Film and Art Analysis
- Passionate about balancing physical health with mental and emotional wellness
Hannah D'Amore
Newport,RI
Summary
Dynamic and outgoing professional with a proven track record in customer service and problem solving, demonstrated through successful roles at Aquidneck Pizzaria & Bar and other establishments. Excelled in creating loyal clientele by delivering outstanding service and resolving issues promptly. Skilled in using POS systems and fostering team-oriented environments, significantly enhancing customer satisfaction.
Overview
9
9
years of professional experience
Work History
Bartender/Waitress
Aquidneck Pizzaria & Bar
10.2023 - Current
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
Wait Staff Manager
Easton's Beach Snack Bar
06.2015 - 10.2023
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes to guests.
- Assisted in training new waitstaff members, fostering a team-oriented work environment.
- Assisted in food preparation as directed while following instructions to meet specific dietary needs.
Retail Worker
Sole Desire
10.2022 - 05.2023
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Enhanced customer satisfaction by providing personalized assistance and product recommendations.
Education
Bachelor of Arts - Film Studies/Writing
Rhode Island College
Providence, RI05-2023
Skills
- Customer Service
- Highly reliable
- Outgoing Personality
- Handling Difficult Customers
- Memory retention
Interests
Timeline
Bartender/Waitress
Aquidneck Pizzaria & Bar
10.2023 - Current
Retail Worker
Sole Desire
10.2022 - 05.2023
Wait Staff Manager
Easton's Beach Snack Bar
06.2015 - 10.2023
Bachelor of Arts - Film Studies/Writing
Rhode Island College
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