HANNAH DENUNE
Kennewick,WA
Summary
Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.
Overview
14
14
years of professional experience
1
1
Certification
Work History
In Home Caregiver
Family Resource Home Care
Kennewick, WA
05.2025 - Current
- Provided personalized care and support to clients in daily living activities.
- Assisted with medication management and adherence to health plans.
- Monitored client health status, reporting changes to healthcare professionals.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
Various Fill in Positions
Hawthorne Court - Leisure Care
Kennewick, WA
06.2012 - 04.2025
- Filled in various departments around the community
- Learned front office skills, can answer phones, connect people to the right departments and take messages
- Familiar with the computer and MS office
- Know basic caregiving
- Trained servers in our dining rooms
- Trained in Housekeeping for a few months
Life Enhancement Coordinator
Hawthorne Court - Leisure Care
Kennewick, WA
11.2021 - 09.2024
- Worked with residents that have a hard time getting out of their rooms because of either hardship or drive.
- Held open communication with residents families, keeping them up to date on their loved ones through phone calls and photos.
- Planned and executed activities with the residents both in the community and out that stimulated them both physically and mentally.
- Organized several food and clothing drives and allowed the group members to help decide where the donations would end up.
Server
Hawthorne Court - Leisure Care
Kennewick, WA
06.2012 - 09.2024
- Served food and beverages promptly with focused attention to customer needs.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Activities Supervisor
Hawthorne Court - Leisure Care
Kennewick, WA
08.2019 - 09.2020
- Planned and scheduled activities that were of interest to a variety of residents and their families.
- Developed strong relationships with residents and their families, fostering a supportive community environment.
- Boosted social interaction among residents through organizing regular events, outings, and group activities.
- Addressed challenging behaviors exhibited by some residents during group settings through effective communication strategies that maintained a positive atmosphere.
- Evaluated the effectiveness of activity programs through ongoing assessment and feedback from residents, families, and staff members.
Activities Assistant
Hawthorne Court - Leisure Care
Kennewick, WA
04.2013 - 08.2019
- Scheduled movies, entertainment, and other special events.
- Planned, coordinated, and implemented activities to address needs of participants with varying abilities.
- Engaged residents through events, small groups, and personal attention.
- Helped residents build and maintain interpersonal relationships, social skills, mental abilities, and confidence.
- Promoted exceptional quality of life for residents by innovating, organizing, and conducting entertaining and stimulating activities.
Education
AA - undefined
Columbia Basin College
WA05.2011
Skills
- Customer Service
- MS Office
- Scheduling and calendar management
- Event Coordination
- Patient Scheduling
- Staff Training
- Inventory Management
- Multi-line telephone operation
- Senior Activities Planning
- Special Needs Programming
- Disability Awareness
Certification
HCA
Timeline
In Home Caregiver
Family Resource Home Care
05.2025 - Current
Life Enhancement Coordinator
Hawthorne Court - Leisure Care
11.2021 - 09.2024
Activities Supervisor
Hawthorne Court - Leisure Care
08.2019 - 09.2020
Activities Assistant
Hawthorne Court - Leisure Care
04.2013 - 08.2019
Various Fill in Positions
Hawthorne Court - Leisure Care
06.2012 - 04.2025
Server
Hawthorne Court - Leisure Care
06.2012 - 09.2024
AA - undefined
Columbia Basin College