Hannah Dixon
Snellville,GA
Summary
Versatile and results-driven professional with expertise in administrative support, legal document management, and sales growth. Proven track record in CRM systems (Salesforce, HubSpot), payroll administration, and case management, delivering operational success and improving efficiency across multiple departments. Skilled in leading teams, optimizing processes, and driving business development through effective strategies and relationship-building.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Legal Document Specialist
Fulton County Government - Juvenile Court
08.2024 - Current
- Processed and managed legal documents for juvenile court cases, ensuring accuracy, compliance with legal standards, and adherence to court procedures.
- Organized and maintained case files, prepared legal forms, and facilitated timely court filings and e-filing.
- Collaborated with attorneys, court staff, and stakeholders to ensure efficient case management and support litigation processes.
- Demonstrated expertise in legal terminology, document review, confidentiality protocols, and records management.
- Assisted with legal research, drafting legal briefs, and gathering witness statements to support case preparation.
Payroll Administrative Assistant
Gwinnett County Voter Registration and Elections
01.2023 - 08.2024
- Verified and maintained accurate data entry in SAP and payroll systems, ensuring precision in employee records.
- Processed payroll, including federal and state taxes, Social Security, Medicare, and other deductions, while resolving discrepancies efficiently.
- Generated employee paper checks and printed stubs, ensuring timely distribution.
- Managed new hire and termination documentation, ensuring compliance with payroll policies.
- Submitted detailed payroll reports and supported enterprise resource planning (ERP) systems using SAP.
- Reviewed time records for 1,872 poll official employees to verify accuracy of information.
Senior Administrative Assistant
Gwinnett County Board of Commissioners
12.2023 - 02.2024
- Coordinated the schedules for 2 senior executives, managing 50+ appointments and meetings per week. Maintained confidentiality of sensitive employee information by adhering to privacy policies and implementing secure filing systems.
- Managed multi-line phone system, routed up to 40+ calls daily, delivered messages, and greeted visitors professionally.
- Coordinated and facilitated onboarding processes for up to 80 new hires at a time.
- Organized and maintained HR records in management systems (e.g., SharePoint, Excel, SAP), ensuring accuracy and accessibility.
- Coordinated the schedules for 4 senior executives, managing 50+ appointments and meetings per week.
Sales Development Manager
Intuit - Contracted
01.2022 - 12.2023
- Collaborated with sales, operations, and marketing teams to achieve business objectives.
- Increased sales revenue by 12% implementing growth strategies and fostering client relationships. Optimized sales funnel performance using data analysis to improve key metrics and sales forecasting.
- Enhanced CRM utilization (e.g., Salesforce), improving lead tracking, pipeline management, and forecasting accuracy. Created and executed demand generation campaigns, delivering qualified leads to a sales team of 8 employees.
- Trained and mentored sales staff to apply best practices and improve performance.
Executive Administrative Assistant
PURE AIR
01.2021 - 04.2022
- Managed and coordinated the CEO’s calendar, scheduling over 30 meetings and appointments per week, prioritizing critical engagements, and optimizing time management for strategic initiatives.
- Served as the primary point of contact for all incoming communication from various departments (Sales, Operations, HR), handling 50+ inquiries per week and ensuring only the most urgent matters reached the CEO.
- Organized and facilitated over 12 monthly executive meetings, including preparing agendas, coordinating logistics, and distributing meeting minutes for follow-up actions.
Collaborated closely with the Sales and Operations teams to ensure seamless communication and follow-up on key deliverables discussed during executive meetings.
Sales Manager
iFLY Atlanta
10.2015 - 01.2021
- Drove sales growth up by 24%, consistently exceeding revenue targets through strategic planning and performance tracking.
- Managed customer inquiries of up to 100+ a week, 50+ bookings a week, and ensured high satisfaction as Sales Coordinator, fostering repeat business.
- Promoted to Sales Manager, leading team performance, developing sales strategies, and optimizing KPIs.
- Led marketing initiatives, leveraging HubSpot and Salesforce for CRM and business development and campaign's.
- Processed sales via POS systems in-store and remotely (VPN), ensuring accurate transactions and inventory management.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
Education
Paralegal Studies Degree - . Paralegal Studies
Post University
Waterbury, CT10.2017
Bachelor of Science - . Business Administration And Management
Post University
Waterbury, CT08.2017
Skills
- Multi-line Phone Systems
- MS Office Suite
- Legal Document Preparation
- E-filing (PACER)
- Legal Research (Westlaw, LexisNexis)
- Court Filing Procedures
- Document Management Systems (SharePoint, iManage)
- Legal Drafting & Review
- Case Management
- Legal Compliance
Certification
Certified Paralegal, Post University 2017
Timeline
Legal Document Specialist
Fulton County Government - Juvenile Court
08.2024 - Current
Senior Administrative Assistant
Gwinnett County Board of Commissioners
12.2023 - 02.2024
Payroll Administrative Assistant
Gwinnett County Voter Registration and Elections
01.2023 - 08.2024
Sales Development Manager
Intuit - Contracted
01.2022 - 12.2023
Executive Administrative Assistant
PURE AIR
01.2021 - 04.2022
Sales Manager
iFLY Atlanta
10.2015 - 01.2021
Certified Paralegal, Post University 2017
Paralegal Studies Degree - . Paralegal Studies
Post University
Bachelor of Science - . Business Administration And Management
Post University
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