Organized Office Administrator with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs and improving office performance.
Overview
7
7
years of professional experience
Work History
Senior Legal Office Specialist
Perkins Coie
2022.04 - Current
Greet customers, answered general questions and directed to appropriate locations.
Monitor schedules and calendar obligations for executives.
Handle diverse needs for clients in-person, by phone or through email.
Answers incoming phone calls, routing to appropriate parties throughout office.
Performs duties of scanning, file conversion, file naming, and encryption.
Enhance office efficiency by streamlining filing systems and implementing digital document management techniques.
Safeguarde confidential information through proper handling of sensitive documents and adherence to privacy policies.
Restaurant Team Leader
Shake Shack
2018.02 - 2022.04
Provided constructive feedback and positive reinforcement to keep trainees motivated.
Mentored team members to succeed and advance within department and company.
Offered specific training programs to help workers generalized and job-specific abilities.
Coordinated with managers to identify skill or knowledge gaps and implement training needs.
Sales Associate
Aeropostale
2016.08 - 2018.01
Developed trusting relationships with customers by making personal connections.
Helped customers find specific products, answered questions and offered product advice.
Built and maintained relationships with peers and upper management to drive team success.
Engaged customers in friendly, professional dialogue to determine needs.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Received and displayed product shipments on store retail shelves upon delivery.
Answered incoming telephone calls to provide store, products and services information.
Education
Associate of Science - Radiographic Technologic
John Patrick University
12.2024
Associate of Science - Healthcare Administration
Queensborough Community College of The City University of New York
Bayside,NY
12.2021
Skills
Attention to Detail
Problem-Solving
Multi-Line Phone Systems
Multitasking and Organization
Teamwork and Collaboration
Organized and Efficient
Customer Service Excellence
Advanced Microsoft Office
Timeline
Senior Legal Office Specialist
Perkins Coie
2022.04 - Current
Restaurant Team Leader
Shake Shack
2018.02 - 2022.04
Sales Associate
Aeropostale
2016.08 - 2018.01
Associate of Science - Radiographic Technologic
John Patrick University
Associate of Science - Healthcare Administration
Queensborough Community College of The City University of New York
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