Summary
Overview
Work History
Education
Skills
Timeline
Generic

Shavaneil Clarke

Queens,NY

Summary

Organized Office Administrator with great time management, multitasking and scheduling skills. Works well in fast-paced, changing and challenging environments. Dependable in handling operational needs and improving office performance.

Overview

7
7
years of professional experience

Work History

Senior Legal Office Specialist

Perkins Coie
2022.04 - Current
  • Greet customers, answered general questions and directed to appropriate locations.
  • Monitor schedules and calendar obligations for executives.
  • Handle diverse needs for clients in-person, by phone or through email.
  • Answers incoming phone calls, routing to appropriate parties throughout office.
  • Performs duties of scanning, file conversion, file naming, and encryption.
  • Enhance office efficiency by streamlining filing systems and implementing digital document management techniques.
  • Safeguarde confidential information through proper handling of sensitive documents and adherence to privacy policies.

Restaurant Team Leader

Shake Shack
2018.02 - 2022.04
  • Provided constructive feedback and positive reinforcement to keep trainees motivated.
  • Mentored team members to succeed and advance within department and company.
  • Offered specific training programs to help workers generalized and job-specific abilities.
  • Coordinated with managers to identify skill or knowledge gaps and implement training needs.

Sales Associate

Aeropostale
2016.08 - 2018.01
  • Developed trusting relationships with customers by making personal connections.
  • Helped customers find specific products, answered questions and offered product advice.
  • Built and maintained relationships with peers and upper management to drive team success.
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Assisted teammates with sales-processing tasks to meet daily sales goals.
  • Received and displayed product shipments on store retail shelves upon delivery.
  • Answered incoming telephone calls to provide store, products and services information.

Education

Associate of Science - Radiographic Technologic

John Patrick University
12.2024

Associate of Science - Healthcare Administration

Queensborough Community College of The City University of New York
Bayside,NY
12.2021

Skills

  • Attention to Detail
  • Problem-Solving
  • Multi-Line Phone Systems
  • Multitasking and Organization
  • Teamwork and Collaboration
  • Organized and Efficient
  • Customer Service Excellence
  • Advanced Microsoft Office

Timeline

Senior Legal Office Specialist

Perkins Coie
2022.04 - Current

Restaurant Team Leader

Shake Shack
2018.02 - 2022.04

Sales Associate

Aeropostale
2016.08 - 2018.01

Associate of Science - Radiographic Technologic

John Patrick University

Associate of Science - Healthcare Administration

Queensborough Community College of The City University of New York
Shavaneil Clarke