Hannah E Boulanger
Lansing,MI
Summary
As a passionate and dedicated student who has always pushed myself to really understand the concepts I was learning, that determination has carried over into my work. I consider myself to be an enthusiastic and disciplined employee, as I am always trying to improve my skills. I have known I wanted to work with animals since I was a kid, but that dream has grown since I discovered how essential conservation is for our planet. I am always open to learning new things and adapting my abilities to better help in my career.
Overview
4
4
years of professional experience
Work History
To-Go Specialist
Olive Garden
Lansing, MI
10.2025 - Current
- Prepared and packaged to-go orders for efficient customer pickup.
- Maintained cleanliness and organization of the to-go area at all times.
- Assisted customers with menu selections and special requests for takeout.
- Collaborated with kitchen staff to ensure accurate order fulfillment.
- Communicated effectively with team members to enhance service efficiency.
Guest Services Attendant
Binder Park Zoo
Battle Creek, Michigan
04.2024 - 07.2025
- Provided prompt, friendly customer service to all guests while answering inquiries and resolving issues.
- Processed payments accurately and efficiently using cash register systems.
- Assisted guests with inquiries and provided information about zoo exhibits.
- Maintained cleanliness and organization of guest service areas throughout the zoo.
- Engaged with guests to promote zoo events and activities effectively.
Animal Care Intern
Binder Park Zoo
Battle Creek, MI
10.2024 - 12.2024
- Assisted with daily animal feeding and care routines.
- Maintained clean and safe habitats for various animal species.
- Supported veterinary staff during routine health checks and treatments.
- Monitored animal behavior and reported concerns to supervisors promptly.
- Participated in ongoing training regarding animal welfare and safety protocols.
- Prepared enrichment activities to promote natural behaviors in animals.
- Engaged visitors through educational programs and animal interactions.
Dog Caretaker
M-66 Kennels
Athens, MI
10.2021 - 03.2022
- Provided daily care for dogs, ensuring proper feeding and hydration.
- Maintained clean and safe kennel environments for all animals.
- Monitored dog behavior and health, reporting any concerns to management.
- Coordinated exercise routines, ensuring dogs received adequate physical activity.
- Provided positive reinforcement to promote good behavior from the dogs.
Education
Bachelor of Science - Zoology
Michigan State University
East Lansing, MI05-2027
Associate in Science - Transfer
Kellogg Community College
Battle Creek, MI05.2025
High School Diploma -
Harper Creek High School
Battle Creek, MI06-2023
Skills
- Animal care
- Problem solving
- Time management
- Customer service
- Team collaboration
- Effective communication
- Attention to detail
- Goal oriented
- Organization
- Strong multitasking
Timeline
To-Go Specialist
Olive Garden
10.2025 - Current
Animal Care Intern
Binder Park Zoo
10.2024 - 12.2024
Guest Services Attendant
Binder Park Zoo
04.2024 - 07.2025
Dog Caretaker
M-66 Kennels
10.2021 - 03.2022
Bachelor of Science - Zoology
Michigan State University
Associate in Science - Transfer
Kellogg Community College
High School Diploma -
Harper Creek High School