Hannah Elder
Charlottesville,Virginia
Summary
Offering a reliable and adaptable approach, eager to learn and develop in a service-focused environment. Bring the ability to comprehend and apply new knowledge quickly, especially in customer interactions and problem-solving. Ready to use and develop communication and organizational skills in a Playa Bowl role.
Overview
3
3
years of professional experience
Work History
Lead Aqua Service Assistant
Boars Head Provisions Co
05.2023 - 08.2024
- Maintained a clean and organized work area, contributing to an efficient and professional atmosphere within the department.
- Resolved client inquiries and issues, maintaining a high level of professionalism and courtesy.
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- Assisted team members in improving workflow efficiency by sharing best practices.
Lifeguard
City of Charlottesville
04.2021 - 08.2022
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Ensured swimmer safety by vigilantly monitoring the pool area and enforcing rules.
- Monitored the safety of guests in and around the swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Education
In Process - Criminology
Virginia Tech
Blacksburg, VA05-2028
High School Diploma -
Western Albemarle High School
Crozet, VA05-2024
Skills
- Customer assistance
- Verbal and written communication
- Relationship building
- Guest service
- Decision-making
- Team leadership
- Cleaning
- Hospitality
Timeline
Lead Aqua Service Assistant
Boars Head Provisions Co
05.2023 - 08.2024
Lifeguard
City of Charlottesville
04.2021 - 08.2022
In Process - Criminology
Virginia Tech
High School Diploma -
Western Albemarle High School
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