Kelly Redmon Jr
Houston
Overview
8
8
years of professional experience
Work History
Furniture Sales Lead/Customer Service Lead
Big Lots
Houston, TX
07.2023 - Current
- Greeted customers and provided outstanding customer service.
- Assisted in training new employees, imparting knowledge of store policies, procedures, and sales techniques for a successful onboarding experience.
- Ensured accurate record-keeping of transactions using Point-of-Sale systems which aided in tracking sales data effectively for analysis purposes.
Driver
Lyft And Uber
Houston, TX
07.2020 - Current
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Upheld high standards of cleanliness within the vehicle''s interior/exterior appearance, providing a professional image for the company at all times.
Sales Consultant/Key Holder
Zales The Diamond Store
The Woodlands, TX
07.2021 - 07.2023
- Advised clients on appropriate product selections based on their unique needs, ensuring optimal satisfaction levels upon purchase.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
Sales Manager
Aaron's Sales and Lease
Houston, TX
05.2020 - 07.2021
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
Sales Consultant
Victorinox
Monroe, CT
05.2019 - 05.2020
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Stayed current on company offerings and industry trends.
- Generated advertising brochure for vendor use.
Assistant Manager
Daniels Jewelers
The Woodlands, TX
05.2018 - 05.2019
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
Sales Associate/Retail Assistant Manager
Family Dollar
Houston, TX
12.2016 - 05.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
Warehouse Order Puller
Elliott Electric Supply
Deer Park, TX
08.2016 - 12.2016
- Maintained a clean work area, reducing potential hazards and promoting a professional atmosphere.
- Utilized warehouse equipment such as pallet jacks and forklifts to transport materials safely and efficiently.
- Expedited order processing by efficiently locating, retrieving, and staging items for shipment.
Education
High School Diploma -
Cypress Lakes High School
Katy, TX06-2014
Skills
- Furniture assembly
- Store operations
- Health and safety
- Employee motivation
- Social media
- Showroom recovery
- Warranty promotion
- Room design support
- Fabric recommendation
- Warranty sales
- Furniture merchandising
- Teamwork
- Teamwork and collaboration
- Honest and dependable
- Reliable and responsible
- Customer assistance
- Attention to detail
- Strong communication and interpersonal skills
- Store opening and closing
- Cash register operation
- Self motivation
- Professionalism
- Ability to lift 40 pounds
Languages
English
Full Professional
Timeline
Furniture Sales Lead/Customer Service Lead
Big Lots
07.2023 - Current
Sales Consultant/Key Holder
Zales The Diamond Store
07.2021 - 07.2023
Driver
Lyft And Uber
07.2020 - Current
Sales Manager
Aaron's Sales and Lease
05.2020 - 07.2021
Sales Consultant
Victorinox
05.2019 - 05.2020
Assistant Manager
Daniels Jewelers
05.2018 - 05.2019
Sales Associate/Retail Assistant Manager
Family Dollar
12.2016 - 05.2018
Warehouse Order Puller
Elliott Electric Supply
08.2016 - 12.2016
High School Diploma -
Cypress Lakes High School