Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

HANNAH ELLIS

Hixson,TN

Summary


I am writing to express my enthusiasm for the internship position offered with the Hamilton County Department of Education! My name is Hannah Ellis, and I graduated with a Bachelor's Degree in Psychology at The University of Tennessee, Knoxville in May 2024. Although I don’t have direct experience in the Psychology field yet- I am passionate and committed to pursuing my career- while bringing a strong work ethic, optimism, dedication, and willingness to learn. You will not see psychology-related positions on my resume, but I have consistently held a job since I was fifteen, demonstrating my strong work ethic and commitment to responsibility.

My educational background provided a solid foundation, boosting my confidence in understanding the complexities of human behavior and the unique dynamics each person presents. By completing courses such as; Research Methods, Developmental Psychology, Skills for Counseling, Abnormal Psychology, and Cognitive Basis of Behavior, I have developed effective communication skills and a deep understanding of psychological concepts and perspectives. These experiences strongly enhanced my critical thinking and problem solving skills, which have already been useful in everyday life- in both academic and personal contexts.

For instance, while taking the Skills for Counseling course, I participated in a “mock” counseling session with other individuals in the class. We had to listen for fifteen minutes, and then speak as the client for 15 minutes. These assignments taught me the value of not speaking when I think I should, active listening, letting clients own the silence, how to be vulnerable to receive vulnerability, showing empathy, and overall working towards uncovering core issues that are hidden by surface level concerns.

In addition, I completed courses like Social Inequalities, Race/ Ethnicity/ Crime/ Justice, Criminal Justice, Feminism, and Multicultural Psychology, which provided me with insight into the different barriers individuals face in their everyday lives- regarding race, income, religion, etc.. These courses have equipped me with many diverse perspectives essential for working with people from all different backgrounds.

To take it a step farther- I completed six semesters of Spanish. While I am not yet fluent, I can hold conversations and comprehend well. I used the knowledge to my advantage, and have served in three Mexican restaurants throughout college. I have submerged myself with another culture- and this has helped me with my Spanish speaking abilities and understanding others from completely different backgrounds.

I am eager to contribute my skills and enthusiasm to the Hamilton County Department of Education. Thank you for considering my application. I look forward to the opportunity of discussing how I can contribute to your team!

Overview

8
8
years of professional experience

Work History

Server/Bartender

Amigos Mexican Restaurant
06.2023 - Current
  • Active Listening: Engage with up to 30 customers at a time to understand their needs and provide personalized service, encouraging open communication.
  • Empathy: Create a welcoming environment, helping customers feel comfortable and valued, which is essential in a counseling environment.
  • Verbal and Nonverbal Communication: Effectively interpret body language and tone to assess customer moods and respond appropriately, ensuring positive interactions.

Server/Bartender

Senor Taco Mexican Seafood Restaurant
09.2023 - 05.2024
  • Adaptability: Successfully integrated into a diverse team, learning to communicate effectively with coworkers and customers from different backgrounds, enhancing cultural awareness.
  • Personalized Service: Adjusted approach to meet the unique needs and personalities of each customer, encouraging positive interactions and ensuring satisfaction.
  • Interpersonal Connection: Successfully integrated into a well-established community, adjusting to the dynamics of individuals accustomed to diverse interactions.

Server/Bartender

Emma's Southern Kitchen
08.2022 - 05.2023
  • Multitasking: Managed multiple roles in a high-paced environment, including hosting, bartending, serving, and bussing tables- ensuring smooth work shifts and great service.
  • Problem Solving: Quickly identified and resolved issues that arose at the workplace, from customer complaints to operational issues.
  • Team Collaboration: Worked collaboratively with a team to ensure efficient service and support for one another.

Team Member

Chick-Fil-A
05.2016 - 01.2023
  • Collaborative Environment: Worked as part of a 40+ dedicated team to achieve operational goals, excellent service, and fostering a welcoming environment.
  • Positive Regard: Demonstrated respect and empathy towards customers and coworkers, resulting in smooth service and enhancing overall satisfaction.
  • Time Management: Learned the importance of being on time, not only for myself, but the team as well.

Nanny

Private Nanny
02.2021 - 04.2021
  • Time Management: Coordinated daily schedules to ensure children were ready for school on time, allowing parents to focus on their work.
  • Patience and Adaptability: Enriched patience with managing the diverse needs of two children, sometimes the whole neighborhood, and a dog-balancing playtime, meals, and rest.

Education

Bachelor of Science - Psychology

University of Tennessee
Knoxville, TN
05.2024

High School Diploma -

Red Bank High School
Chattanooga, TN
05.2020

Skills

  • Active listening
  • Communication
  • Empathy
  • Critical thinking
  • Basic/Foundation Counseling techniques
  • Cultural competence- awareness of diversity
  • Teamwork
  • Patience
  • Time management

Awards

  • Most Likely to Make Someone's Day- Recognized for extending positivity and uplifting others in the school community.
  • Homecoming Queen- Elected by peers, demonstrating leadership and strong social connections.
  • Prom Princess- Acknowledged for participation and involvement in school events, reflecting a commitment to community engagement.
  • Miss Junior- Honored for showing leadership and involvement in the school community, contributing to a positive school culture.

Timeline

Server/Bartender

Senor Taco Mexican Seafood Restaurant
09.2023 - 05.2024

Server/Bartender

Amigos Mexican Restaurant
06.2023 - Current

Server/Bartender

Emma's Southern Kitchen
08.2022 - 05.2023

Nanny

Private Nanny
02.2021 - 04.2021

Team Member

Chick-Fil-A
05.2016 - 01.2023

High School Diploma -

Red Bank High School

Bachelor of Science - Psychology

University of Tennessee
HANNAH ELLIS