Summary
Overview
Work History
Education
Skills
Websites
Timeline
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Melissa Hale

Hixson,TN

Summary

Dynamic owner/operator with a proven track record at Sew Ready Embroidery, excelling in operations management and marketing strategy development. Expert in embroidery software and relationship management, I successfully increased brand awareness and customer base through innovative marketing initiatives, ensuring high-quality service and efficient workflow.

Overview

21
21
years of professional experience

Work History

Owner/Operator

Sew Ready Embroidery
05.2015 - Current
  • Manage daily operations to ensure smooth workflow and high-quality customer service.
  • Manage Etsy storefront, ie post listings, promote, produce and ship in a timely manner.
  • Implement inventory tracking processes to maintain stock levels.
  • Consult with customers to assess needs and propose optimal outcomes.
  • Develop and implement successful marketing strategies, resulting in increased brand awareness and customer base.
  • Daily use of embroidery software to create embroidery designs.
  • Operate commercial embroidery machine daily.
  • Coordinate with customers for timely order delivery.

Cleaning Services/Clerical

Dr Cassandra Cansler
09.2009 - 04.2020
  • Cleaning of office and patient rooms.
  • Updated sensitive records, weekly patient EOB's and filing patient charts.
  • Assisted with monthly billing statements as needed.
  • Self-motivated, with a strong sense of personal responsibility.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.


Care Giver

Self Employed
01.2014 - 10.2019
  • Provided compassionate care and support to individuals with diverse needs.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted clients with daily living needs to maintain general wellness.
  • Assisted patients with self-administered medications.


Owner/Operator

All About Baby Boutique
04.2004 - 04.2006


  • Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
  • Provided superior customer service by addressing needs and concerns.
  • Merchandised inventory for display.
  • Accounts payable.
  • Planned and maintained budget.
  • Ordered and maintained balanced level of inventory.
  • Planned advertising and marketing.

Education

Rhea County High School
Evensville
01-1993

Skills

  • Operations management
  • Documentation and reporting
  • Business planning
  • Daily use of embroidery software programs and various photo editing platforms
  • Sales negotiation
  • Strategic planning
  • Relationship management
  • Marketing strategy development
  • Business operations management

Timeline

Owner/Operator

Sew Ready Embroidery
05.2015 - Current

Care Giver

Self Employed
01.2014 - 10.2019

Cleaning Services/Clerical

Dr Cassandra Cansler
09.2009 - 04.2020

Owner/Operator

All About Baby Boutique
04.2004 - 04.2006

Rhea County High School