Hannah Ellison
Billingsley,AL
Summary
Tech-savvy and smart professional equipped with experience in medical environments and top-notch communication skills. Works great with colleagues and maintains strong patient relations. Excels at following procedures and independently handling common questions and concerns.
Overview
2
2
years of professional experience
Work History
Unit Secretary
UAB St. Vincent Chilton
Clanton, Alabama
06.2023 - Current
- Collected discharge summaries from nurses or physicians before release of patients from the facility.
- Attended regular meetings with department heads to discuss any changes in procedures or policies affecting unit operations.
- Responded to requests from internal staff regarding patient information in accordance with HIPAA regulations.
- Prepared documents for signature by physicians or other authorized personnel.
- Managed the front desk area ensuring neatness at all times.
- Answered telephone calls promptly and directed them to appropriate personnel or departments.
- Maintained confidentiality of all patient information according to HIPAA guidelines.
- Answered phone calls to provide assistance, information, and medical personnel access.
Patient Care Technician
UAB St. Vincent Chilton
Clanton, Alabama
06.2023 - Current
- Explained treatment procedures to patients and their families.
- Observed changes in patient's conditions and reported any abnormalities to the RN on duty.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Conducted safety rounds regularly to ensure safe environment for patients.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed EKGs, phlebotomy, and other laboratory tests as directed by physician or RN.
- Helped create a safe environment by following infection control policies.
- Organized supplies in order to maintain adequate stock levels throughout shift.
- Reported any observed changes in behavior or physical condition to the nursing staff immediately.
Education
High School Diploma -
Isabella High School
Maplesville, AL06-2021
Skills
- Patient data confidentiality
- Call light responses
- Patient confidentiality practices
- Conflict resolution techniques
- Professional telephone etiquette
- Unit secretary training
- Customer service
- HIPAA compliance
- Incoming call management
- Document management
Timeline
Unit Secretary
UAB St. Vincent Chilton
06.2023 - Current
Patient Care Technician
UAB St. Vincent Chilton
06.2023 - Current
High School Diploma -
Isabella High School