Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Hannah Elser

Cedarburg,WI

Summary

Highly-motivated undergraduate student with a desire to take on new challenges and gain valuable work experience in my field of study. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively and quickly mastering new skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Mental Health Technician

Rogers Behavioral Health
Brown Deer, Wisconsin
03.2024 - Current
  • Assisted in the development of individualized treatment plans for patients.
  • Collaborated with other healthcare professionals such as social workers, psychiatrists, counselors and nurses to coordinate quality care for each client.
  • Maintained accurate records of patient progress and treatment plans.
  • Created activities that promoted physical wellness, emotional stability, cognitive functioning, independent living skills and social interaction among patients.
  • Administered medications as prescribed by physician or psychiatrist.
  • Ensured safety of all clients through continuous observation and monitoring during shift hours.

Server

Milwaukee Ale House
Grafton, WI
11.2022 - 06.2024
  • Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
  • Took orders from customers accurately and in a timely manner.

Research

UWM
Milwaukee , Wisconsin
09.2023 - 12.2023
  • Recruited study participants.
  • Collected relevant data regarding how anxiety and insomnia are correlated.
  • Wrote a 20-page research paper regarding findings.
  • Modified protocols and drafted research proposals.

Manager

Hefners
Cedarburg, WI
08.2019 - 10.2023
  • Supervised multiple employees each shift and assigned necessary tasks to be completed.
  • Managed phone calls, emails, and customer disputes on behalf of the company.
  • Promoted to a leadership role after two years of employment
  • Responsible for customer service and administrative tasks in a fast-paced environment.

Tutor

UWM
Milwaukee, WI
01.2023 - 06.2023
  • Provided support to students needing extra help with English, made lesson plan presentations, conducted Zoom meetings, and gave weekly updates to parents about student progress.
  • Obtained experience as an instructor and expanded knowledge in working with youth.

Education

BS Psychology

University of Wisconsin Milwaukee
Milwaukee, WI
05.2025

Skills

  • Collaboration
  • Time management
  • Leadership
  • Microsoft word
  • Project Management
  • Problem Resolution
  • Interpersonal Communication
  • Medication Administration
  • Clinical Documentation
  • Behavior Management
  • Knowledge of medical terminology

Certification

Mandated Reporter Certified

BLS/ CPR

NCI

Med Admin.

Timeline

Mental Health Technician

Rogers Behavioral Health
03.2024 - Current

Research

UWM
09.2023 - 12.2023

Tutor

UWM
01.2023 - 06.2023

Server

Milwaukee Ale House
11.2022 - 06.2024

Manager

Hefners
08.2019 - 10.2023

BS Psychology

University of Wisconsin Milwaukee

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Hannah Elser