Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

HANNAH FERGUSON PEARL

Bordentown,NJ

Summary

Strong communicator with excellent organizational and time management skills. Efficiently manages multiple projects simultaneously while adhering to strict deadlines. Possesses excellent problem-solving skills and ability to think and act quickly to find creative solutions. Accuracy-focused when inputting data into correct documents.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Account Operations Specialist II

Cox Automotive
03.2025 - Current
  • Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
  • Collected, arranged, and input information into database system.
  • Build positive relationships with assigned clients and maintains direct communication with each department
  • Coordinate's sale vehicle run processes

Inventory Control Coordinator

Manheim
05.2024 - 03.2025
  • Led bi-weekly inventory audits, ensuring compliance with company standards
  • Generated detailed reports on inventory levels, stock-ins, and inventory loss
  • Analyzed inventory data and trends to identify root causes of tracker loss and recommend solutions
  • Tracked and monitored inventory movements to ensure accuracy and integrity of inventory data
  • Responsible for continuous improvement efforts relating to safety and efficient movement of vehicles in and out of their assigned zone area

Vehicle Check In

Manheim
11.2023 - 05.2024
  • Consistently achieved accuracy in vehicle check-ins, ensuring seamless processing
  • Utilized advanced software tools to track and update vehicle information promptly
  • Input accurate vehicle information into the AS400 computer using a handheld computer for data entry for each vehicle received at the Auction
  • Direct transporters to proper car drop zone
  • Report transport damage as needed
  • Developed customer service plans to ensure customer satisfaction

ASSISTANT

Salon Azzurro
08.2022 - 11.2023
  • Greeted guests in with friendliness and professionalism
  • Answered telephone calls to provide information and schedule new appointments
  • Processed payments, entering sales in register for prompt customer service
  • Updated client records and maintained client confidentiality
  • Increased client satisfaction by providing excellent customer service

ASSISTANT

Pixie Salon
01.2022 - 08.2022
  • Acknowledged, interacted and built relationships with clients to stimulate loyalty
  • Connected and engaged with customers to understand styling needs
  • Embraced fashion and understood market trends to articulate in client interactions
  • Fostered inclusive environment to make customers feel welcomed

RECEPTIONIST

Casa Aziz
09.2021 - 12.2021
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance
  • Confirmed appointments, communicated with clients, and updated client records
  • Kept reception area clean and neat to give visitors positive first impression
  • Responded to inquiries from callers seeking information

Education

No Degree - Barbering

Innovate Salon Academy
Ewing, NJ
07.2022

High School Diploma -

Bordentown Regional High School
Bordentown, NJ
06.2018

Skills

  • Verbal and Written Communication
  • Product and Service Knowledge
  • Sales Expertise
  • Exceptional Telephone Etiquette
  • Multi-Line Phone Systems
  • Time Management
  • Email Correspondence
  • Effective Workflow Management
  • Inventory and Stock Management

Certification

Licensed Barber, 2022

Timeline

Account Operations Specialist II

Cox Automotive
03.2025 - Current

Inventory Control Coordinator

Manheim
05.2024 - 03.2025

Vehicle Check In

Manheim
11.2023 - 05.2024

ASSISTANT

Salon Azzurro
08.2022 - 11.2023

ASSISTANT

Pixie Salon
01.2022 - 08.2022

RECEPTIONIST

Casa Aziz
09.2021 - 12.2021

No Degree - Barbering

Innovate Salon Academy

High School Diploma -

Bordentown Regional High School
HANNAH FERGUSON PEARL