Nevaeh Moomey
Union City,CA
Summary
Highly-motivated and dedicated professional possessing the ability to learn quickly with a desire to take on new challenges. Strong work ethic and effective communication skills. Eager to contribute to a dynamic team and support organizational goals.
Overview
4
4
years of professional experience
Work History
Account Operations Specialist II
Cox Automotive
Hayward, California
01.2025 - Current
- Conducted quality assurance checks to maintain high standards of service.
- Implemented new processes to streamline daily tasks, resulting in increased efficiency.
- Participated in strategic planning sessions to contribute to long-term operational goals.
- Analyzed customer feedback to improve operations processes and increase customer satisfaction.
- Completed day-to-day duties accurately and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Worked effectively in team environments to make the workplace more productive.
Sr. Inspector
Cox Automotive
Hayward, California
09.2022 - 01.2025
- Inspected inventory from all clients with a mastery in memorization of Service Level Agreements (SLA).
- Leader in Quality Control and the assurance of vehicle readiness prior to delivery.
- Trained personnel in proper methods for inspecting inventory to clients standards.
- Participated in internal audits and tours for account representatives.
- Recommended improvements to production process to facilitate quality control.
- Participated in regular meetings with management team to discuss workloads.
- Provided guidance and support to inspectors when they encountered difficult problems or challenges.
- Delegated work to team, setting priorities and goals.
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
Temp Porter
Viking Staffing
Hayward, CA
08.2021 - 08.2022
- Demonstrated dedication and work ethic through consistent attendance and top-level performance.
- Completed routine maintenance checks, notifying management of needed repairs.
- Organized storage areas to maximize efficiency and promote a neat appearance.
- Received deliveries of inventory, moving to appropriate locations within facility.
- Walked property and grounds, picking up trash and debris to maintain curb appeal.
Education
Bachelor of Arts - Business Administration
University of Arizona Global Campus
Chandler, AZ02-2027
Skills
- IBM AS400 expertise
- Proficient in Oracle & Recon360
- Skilled in Microsoft Office applications; Excel, Word, Outlook, Power Point
- Ability to learn new roles quickly: Arbitration, Commercial Services, Service Advising, and Parts Estimating/Ordering
- Accomplished individual certified with Inspector Certification Program (ICP) levels I-IV
- Quality Control
- Staff Training and Development
- Inventory Management
- Performance Improvement
- Excellent Communication
- Task Prioritization
- Inventory Tracking and Management
- Reliability
- Interpersonal Skills
- Assignment Delegation
- Time Management
- Team Collaboration
- Active Listening
- Administrative Support
- Focused on customer satisfaction
- Accurate estimates
- Attentive to detail
Timeline
Account Operations Specialist II
Cox Automotive
01.2025 - Current
Sr. Inspector
Cox Automotive
09.2022 - 01.2025
Temp Porter
Viking Staffing
08.2021 - 08.2022
Bachelor of Arts - Business Administration
University of Arizona Global Campus