Hannah Foster
Loveland,CO
Summary
Dynamic General Manager with a proven track record at Gafner Hospitality Group, excelling in operations management and team building. Enhanced employee retention through effective training programs and strategic scheduling, while driving revenue growth by analyzing sales data. Skilled in problem resolution and P&L management, fostering a culture of excellence and collaboration.
Professional managerial candidate with deep understanding of operational excellence and team leadership. Proven ability to drive growth and enhance productivity through strategic planning and effective resource management. Emphasizes collaboration and adaptability to meet organizational goals, showcasing excellent problem-solving and decision-making abilities.
Overview
11
11
years of professional experience
Work History
General Manager
Gafner Hospitality Group
Longmont, CO
08.2018 - Current
- Led daily operations, ensuring adherence to quality standards and efficient service delivery.
- Developed and implemented staff training programs to enhance team performance and customer satisfaction.
- Analyzed sales data to identify trends, driving menu adjustments and promotional initiatives for revenue growth.
- Fostered a positive work environment, resulting in improved employee retention and morale among team members.
- Carefully interviewed, selected, trained, and supervised staff.
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Implemented new employee onboarding processes, providing comprehensive training that promoted retention and a strong understanding of company culture.
Special Education Paraprofessional
St. VrainValley School District
Longmont, CO
08.2015 - 05.2018
- Assisted educators in implementing individualized education plans for students with diverse learning needs.
- Facilitated communication between students, teachers, and parents to enhance educational support.
- Monitored student progress and behavior, providing feedback to teaching staff for instructional adjustments.
- Developed and adapted instructional materials to meet unique learning requirements of students.
Server
Martini's Bistro
Longmont, CO
08.2015 - 08.2016
- Delivered exceptional customer service in fast-paced restaurant environment.
- Collaborated with kitchen staff to ensure timely and accurate order fulfillment.
- Assisted in training new servers on menu items and service protocols.
- Managed cash handling and processed transactions efficiently at point of sale.
Education
Associate of Arts - Education
Metropolitan State University of Denver
Denver, CO05-2016
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Staffing
- Schedule management
- P&L management
- Training and development
- Human resources management
- Account management
Timeline
General Manager
Gafner Hospitality Group
08.2018 - Current
Special Education Paraprofessional
St. VrainValley School District
08.2015 - 05.2018
Server
Martini's Bistro
08.2015 - 08.2016
Associate of Arts - Education
Metropolitan State University of Denver