Hannah French
Summary
Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
7
7
years of professional experience
Work History
Caregiver
Visiting Angels Home Care
Anderson
12.2023 - 02.2026
- Assisted clients with daily living activities and personal care needs.
- Promoted independence by supporting self-care skills development in bathing, grooming, and toileting.
- Delivered companionship and emotional support, fostering improved client well-being.
- Administered medications according to prescribed schedules and guidelines.
- Collaborated with healthcare professionals to implement care plans effectively.
- Coordinated client appointment and transportation schedules, ensuring timely access to necessary services.
- Maintained accurate records of client care and daily activities.
Pipe bender
Elsa
Elwood
08.2020 - 11.2023
- Operated bending machines to shape materials, ensuring adherence to specifications for quality output.
- Collaborated with team members to uphold production schedules, enhancing workflow efficiency.
- Inspected finished products for quality assurance and compliance with standards.
- Assisted in troubleshooting equipment issues, reducing downtime and maintaining operational continuity.
- Resolved machine defects to ensure optimal performance.
- Kept accurate records of all bender machine operations and maintenance activities.
Customer Service Representative
Continuum
Anderson
06.2019 - 07.2020
- Resolved complaints by providing accurate information and timely solutions.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Handled customer inquiries via phone, email, and chat effectively.
- Collaborated with departments to address customer needs and enhance service delivery.
- Provided product knowledge to help customers make informed decisions.
- Built strong customer relationships to foster loyalty and drive repeat business.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Bachelor of Science - Human Services
IWU
Online01-2029
Skills
- Lifting and transferring
- Personal hygiene assistance
- Care plan implementation
- Client care
- Emotional support
- Effective communication
- Team collaboration
- Time management
- Problem solving
- Empathetic communication
Timeline
Caregiver
Visiting Angels Home Care
12.2023 - 02.2026
Pipe bender
Elsa
08.2020 - 11.2023
Customer Service Representative
Continuum
06.2019 - 07.2020
Bachelor of Science - Human Services
IWU