Hannah Glass
Charlotte, ,NC
Summary
Motivated individual working toward Christian Ministerial Leadership degree. Hardworking and resourceful individual commended for first-rate collaboration, organizational and time management abilities. Committed to developing career path and expanding work experience.
Overview
5
5
years of professional experience
Work History
Internship Student
Judah Church
Charlotte, NC
09.2019 - Current
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Learned how to operate different administrative work programs and managed assistant tasks.
- Interned under a Media Manager as well as increased my knowledge in photography.
- Scanned documents and saved in database to keep records of essential organizational information.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities and communicate instructions.
Barista
Starbucks
Charlotte , NC
10.2018 - 08.2020
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Trained new team members with positive reinforcement and respectful, encouraging coaching.
- Made and served brand-specific café beverages per day with speed, quality and consistency.
- Educated coworkers and customers about new products.
Education
Ministerial Leadership -
Southeastern University
Lakeland, FL05.2026
Christian Education -
School of Ministry Charlotte
Charlotte NC07.2022
Skills
- Leading Employees
- Customer Retention
- Ability to Adapt
- Energetic and Outgoing
- Social Media Platforms
- Office Meetings
- Public Speaking
- Classroom Instruction
Timeline
Internship Student
Judah Church
09.2019 - Current
Barista
Starbucks
10.2018 - 08.2020
Ministerial Leadership -
Southeastern University
Christian Education -
School of Ministry Charlotte
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