Summary
Overview
Work History
Education
Skills
Timeline

Hannah Gordon

Nixon,TX

Summary

Professional retail expert prepared for delivering exceptional customer service and driving sales. Proven experience in inventory management, customer engagement, and merchandising. Strong focus on team collaboration and adapting to changing needs. Reliable, results-driven, with excellent communication and problem-solving skills.

Overview

6
6
years of professional experience

Work History

Teacher's Assistant

Nixon-Smiley CISD ~ Home Of The Mustangs ~
08.2024 - 08.2024
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
  • Supported student learning objectives through personalized and small group assistance.
  • Worked with lead teacher to monitor class schedule and take attendance.
  • Maintained safety and security by overseeing students in recess environments.
  • Reviewed lesson material with students individually or in small groups.
  • Helped teachers recognize learning issues evidenced in one-to-one support instruction.
  • Assisted students in understanding difficult concepts, leading to improved test scores.
  • Provided extra support to students with special needs, facilitating their inclusion in mainstream education.
  • Facilitated small group sessions, reinforcing lesson content for better comprehension.
  • Enhanced student engagement by creating interactive learning activities.
  • Managed classroom behavior, creating conducive environment for learning.

Gift Shop Sales Associate

Main Drug Co. & Gift Shop
02.2024 - 02.2024
  • Assisted colleagues with tasks as needed to ensure smooth store operations during peak hours and seasonal events.
  • Improved inventory management by efficiently restocking merchandise and maintaining accurate records of items on the sales floor.
  • Enhanced store reputation with exceptional product knowledge, assisting customers in finding the perfect gifts for various occasions.
  • Maintained a clean and welcoming store environment through daily cleaning tasks such as sweeping floors, dusting shelves, and wiping down countertops.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.

Overnight Stocker

Walmart
06.2020 - 06.2023
  • Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
  • Removed all boxes and related trash from sales floor and processed through compactors.
  • Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Scanned shelves and product cases to locate expired, outdated, and spoiled items.
  • Assisted customers by finding items quickly to boost store satisfaction rates.
  • Maintained neat, organized stockroom free of hazards.
  • Collaborated with fellow team members, ensuring consistent communication and task distribution for a successful restocking process.
  • Consistently met or exceeded established stocking goals while maintaining accuracy in product placement throughout the store.
  • Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.
  • Assisted in training new employees, sharing best practices and providing constructive feedback on their performance.
  • Demonstrated adaptability in performing additional duties beyond standard stocking assignments when necessary, such as assisting with floor resets or special projects.
  • Minimized out-of-stock occurrences by diligently maintaining accurate inventory records and timely replenishing shelves as needed.
  • Responded to customer queries and complaints regarding stock and merchandise to resolve issues and increase satisfaction.

Retail Sales Associate

Bath and Body Works, Limited Brands
10.2018 - 06.2020
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Answered questions about store policies and addressed customer concerns.
  • Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
  • Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
  • Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
  • Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
  • Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.

Education

No Degree -

Victoria College, Gonzales, TX

High School Diploma -

Nixon-Smiley CISD, Nixon, TX
06-2018
  • 4.0 GPA
  • Ranked in Top 20% of class
  • Extracurricular Activities: Marching Band and Concert Band

Skills

  • Class coordination
  • Group and individual instruction
  • Attendance monitoring
  • Art and music support
  • Stocking shelves
  • Product restocking
  • Maintaining safety
  • Stock replenishment
  • Teamwork
  • Reliability and punctuality
  • Store maintenance
  • Sales expertise

Timeline

Teacher's Assistant - Nixon-Smiley CISD ~ Home Of The Mustangs ~
08.2024 - 08.2024
Gift Shop Sales Associate - Main Drug Co. & Gift Shop
02.2024 - 02.2024
Overnight Stocker - Walmart
06.2020 - 06.2023
Retail Sales Associate - Bath and Body Works, Limited Brands
10.2018 - 06.2020
Victoria College - No Degree,
Nixon-Smiley CISD - High School Diploma,
Hannah Gordon