Overview
Work History
Education
Skills
Timeline
Generic

Hannah Gould

Elmhurst,IL

Overview

4
4
years of professional experience

Work History

Event Server/ Hostess

Pinstripes
05.2021 - Current
  • Cultivated warm relationships with regular customers.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Barista/Cashier

Ground Up Coffee And Bites
08.2022 - 11.2022
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.

Hostess

151 Kitchen And Bar
06.2020 - 02.2021
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Hostess

Llivia Italian Eatery
03.2019 - 04.2020
  • Took reservations and to-go orders by phone, answered customer questions and informed of accurate wait times.
  • Answered customer questions about hours, seating and menu information.
  • Assigned patrons to tables suitable for needs and restaurant section rotation.
  • Supported servers, food runners and bussers with keeping dining area ready for every guest.

Education

CURRENTLY ENROLLED - Human Nutrition

University of Illinois At Chicago
Chicago, IL
05.2026

High School Diploma -

York High School
Elmhurst, IL
05.2022

Skills

  • Food and Beverage Service
  • Order Accuracy and Delivery
  • Warm and Friendly
  • Table Bussing
  • Guest Accommodations
  • Cash Register Operations
  • Courteous Phone Demeanor
  • organized
  • To-Go Order Preparation
  • Food Preparation and Safety

Timeline

Barista/Cashier

Ground Up Coffee And Bites
08.2022 - 11.2022

Event Server/ Hostess

Pinstripes
05.2021 - Current

Hostess

151 Kitchen And Bar
06.2020 - 02.2021

Hostess

Llivia Italian Eatery
03.2019 - 04.2020

CURRENTLY ENROLLED - Human Nutrition

University of Illinois At Chicago

High School Diploma -

York High School

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Hannah Gould