Hannah Groves
Vacaville,CA
Summary
Compassionate Registered Nurse with experience offering comprehensive patient care in outpatient environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinate with healthcare professionals to advance patient care.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Remote Triage RN
Stormont Vail- Cotton O'Neil Flint Hills
2022.11 - 2023.08
- Triaged incoming patient calls and messages.
- Scheduled same-day appointments, follow-up appointments, or sent patients to Urgent Care or ER based on patient needs.
- Re-filled patient medications per protocol.
- Ordered labs and any testing patient needed per protocol and Doctor recommendations.
- Scheduled patient testing such as MRI, Mammograms, etc.
- Managed Prior Authorizations and insurance claims for our patients.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Educated patients, families and caregivers on diagnosis and prognosis, treatment options, disease process, and management and lifestyle options.
Electrophysiology Clinic LPN/RN
Stormont Vail- Cotton O'Neil Heart Center
2020.07 - 2022.11
- Worked closely with Pacemaker/Device clinic to care for our patients
- I also cross-trained and worked as a Resource RN. I would review all the referrals we received. I would ensure each patient had all the testing completed that they needed prior to seeing our Physicians.
- As a Resource RN I would scheduled each patient referral we received in a timely manner based off of their condition and what they needed seen for.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible
- Triaged patient phone calls
- Organize and maintain my Provider's Surgery and Clinic schedule
- Schedule patients for surgeries and go over their surgery instructions with them
- Educate patients, families and caregivers on diagnosis and prognosis, treatment options
- Perform and interpret EKG readings
- Answer patient calls, triage patient calls, refill medications, schedule follow up appointments and testing.
Private CNA
Deborah Murray
2016.01 - 2017.02
- Helped client with ADLs
- Helped client with ROM exercises
- Helped client to and from PT and Speech therapy
- Cleaned client's bedding, bathroom and bedroom
- Helped around the client's house with daily chores
- Made client all of their meals and snacks.
CNA
Meadowlark Hills Retirement Community
2015.05 - 2016.01
- Stocked patient rooms and supply areas to meet patient care needs
- Monitored pain and provided comfort measures, reporting abnormalities to nursing staff
- Prepared residents for meals and assisted with feeding
- Cleaned and sanitized medical equipment and rooms
- Measured patient vital signs, recording body temperature, blood pressure and heart rate
- Answered call lights to provide emergency treatment and assistance to patients
- Completed daily documentation and charts regarding patient care and input reports into practice databases.
Education
Doctor of Nursing Practice - Nursing
Chamberlain University
Downers Grove, IL07.2026
ADN In Nursing - Nursing
Highland Community College
Atchison, KS08.2022
No Degree - LPN
Washburn Tech
Topeka, KS05.2020
Skills
- Great at Multitasking
- Excellent Critical thinking
- Independent worker
- Experienced with triaging patient calls
- Specialized Healthcare Referrals
- Patient Triage
- Call Answering and Assistance
- Clinical judgment
- Compassion and Empathy
Certification
- RN License - 158566
- Sigma Theta Tau International Honor Society of Nursing, and is designed to help students acquire the nursing leadership and management skills needed to become successful nursing managers.
Contact - Summary
Dedicated worker with excellent communication, time management and computer skills. Aiming to leverage my abilities to successfully fill the vacancy at your company. Hardworking and reliable to help your company achieve its goals.
References
- Juanita Espinosa (707) 592-3122, juanita.espinosa@careonsite.com
- Alexis Bertrand (913) 226-3130
- Alan Helmbold, Electrophysiologist, DO, (210) 269-0495, alan.helmbold@stormontvail.org
- Michelle Goin, Electrophysiology APRN, (618) 924-1536, msgoin22@gmail.com
Awards
Scotties Award
Timeline
Remote Triage RN
Stormont Vail- Cotton O'Neil Flint Hills
2022.11 - 2023.08
Electrophysiology Clinic LPN/RN
Stormont Vail- Cotton O'Neil Heart Center
2020.07 - 2022.11
Private CNA
Deborah Murray
2016.01 - 2017.02
CNA
Meadowlark Hills Retirement Community
2015.05 - 2016.01
Doctor of Nursing Practice - Nursing
Chamberlain University
ADN In Nursing - Nursing
Highland Community College
No Degree - LPN
Washburn Tech
- RN License - 158566
- Sigma Theta Tau International Honor Society of Nursing, and is designed to help students acquire the nursing leadership and management skills needed to become successful nursing managers.
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