Sommer Bernard
Atlanta,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
8
8
years of professional experience
Work History
Administrative Assistant (REMOTE)
DCM Services
Bloomington, US
03.2022 - Current
- Work closely with managers on a high volume portfolio
- Communicating daily with a team of 70+ individuals
- Handle phone calls in a professional manner and responde to colleagues inquiries promptly
- Create spreadsheets for weekly schedules and maintain databases utilizing Microsoft Excel
- Utilize strong organizational skills to prioritize tasks efficiently while meeting deadlines
- Run daily reports
- Communicate direct coaching on accounts to representatives
Bartender/Serving Staff Member
The Lil’ Bar
Minneapolis, MN
11.2023 - 03.2024
- Greeted customers and provided excellent customer service.
- Prepared alcoholic and non-alcoholic beverages according to recipe standards.
- Ensured proper sanitation of bar area, glassware, utensils, and equipment.
Account Representative
DCMS
Bloomington, US
09.2016 - 03.2022
- Served as primary point of contact for assigned clients to resolve issues or complaints and provide updates on new products or services
- Maintained detailed records of all transactions within assigned accounts
Education
Modeling And Acting School - Modeling And Acting
John Casablancas Center
Bloomington, MN07-2017
Associates Degree - Liberal Arts
Minneapolis community and technical college
Minneapolis, MN01.2016
Skills
- Strong customer service skills
- Excellent communication ability
- Great at multitasking
- Attention to detail/ great memory
- Cash handling
- Great with collaborating with other staff members to provide smooth service
- Upselling and promotion
References
Former Manager at the lil’ bar: Cathy Jones (612)978-9394
Certifications
- Minnesota School of Bartending Inc. certificate of completion in Bartending/ Mixology
Timeline
Bartender/Serving Staff Member
The Lil’ Bar
11.2023 - 03.2024
Administrative Assistant (REMOTE)
DCM Services
03.2022 - Current
Account Representative
DCMS
09.2016 - 03.2022
Modeling And Acting School - Modeling And Acting
John Casablancas Center
Associates Degree - Liberal Arts
Minneapolis community and technical college