Hannah Hatton
Largo,FL
Summary
Dedicated and customer-focused Recreation Attendant with several years of experience supporting recreational programs, facility operations, and guest services. Proven ability to deliver exceptional customer service, handle administrative and cash-handling responsibilities, and maintain a safe, welcoming environment for patrons. Strong team player with an excellent work ethic, adaptability, and a commitment to learning new skills and contributing to organizational success.
Overview
8
8
years of professional experience
Work History
Attendant
Largo Recreation, Parks and Arts
Largo, Florida
05.2022 - Current
- Deliver outstanding customer service by greeting patrons, answering questions, and providing assistance in a professional and courteous manner.
- Support recreation programs by providing information and guidance to participants and visitors.
- Process payments and refunds accurately while maintaining detailed daily transaction records.
- Collaborate with team members to enhance the overall visitor experience and improve service quality.
- Resolve customer concerns effectively, ensuring high levels of patron satisfaction.
- Foster positive relationships with guests, coworkers, and community members through professional communication and teamwork.
- Maintain the cleanliness, safety, and organization of recreational facilities and public areas.
- Perform routine cleaning and equipment maintenance duties at the end of each shift.
- Assist with food preparation and concession operations at aquatic facilities.
Counselor-in-Training
Largo Recreation, Parks and Arts
Largo, Florida
05.2018 - 08.2022
- Assisted counselors in developing and implementing youth enrichment programs designed to promote personal growth and social development.
- Supervised campers to ensure safety, encourage positive behavior, and provide a supportive recreational environment.
- Created engaging activities and resources that enhanced camper participation and overall program experience.
- Participated in professional development and training focused on youth engagement and evidence-based counseling practices.
- Observed and learned from experienced counselors to strengthen leadership, communication, and mentoring skills.
- Supported daily program operations and helped facilitate recreational and educational activities.
- Assisted lead counselors in planning and implementing engaging activities.
Education
Bachelor of Arts - Accounting And Finance
Florida Gulf Coast University
Fort Myers, FL05-2028
Associate of Arts - Accounting And Finance
New College of Florida
Sarasota, FL05-2026
High School Diploma -
Osceola Fundamental High
Seminole, FL03-2024
Skills
- Customer service Excellence
- Cash Handling and Point-of-Sale Operations
- Dependability
- Organized
- Time management
- Work well with others
- Problem-Solving
- Analytical skills
- Conflict Resolution
Timeline
Attendant
Largo Recreation, Parks and Arts
05.2022 - Current
Counselor-in-Training
Largo Recreation, Parks and Arts
05.2018 - 08.2022
Bachelor of Arts - Accounting And Finance
Florida Gulf Coast University
Associate of Arts - Accounting And Finance
New College of Florida
High School Diploma -
Osceola Fundamental High