Hannah Hautsch
Towson,MD
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
5
5
years of professional experience
Work History
Small Business Owner
Myself
06.2019 - Current
- Provided elite customer service by resolving escalated problems and calmly responding to shifting priorities.
- Interacted well with customers to build connections and nurture relationships.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Garnered over 10,000 positive customer service reviews in my time as an Etsy Seller.
Student Body Chairwoman and Secretary
Montgomery College
06.2018 - 02.2020
- Managed catering for college-wide events and meetings.
- Hired and guided student body members to assist with catering and dining for larger events.
- Kept detailed and coherent notes on student meetings, as well as weekly rundowns.
- Assisted co-chairs and staff members with special tasks on daily basis.
- Built and maintained excellent customer relationships through timely response to student inquiries and going above and beyond to accommodate unusual requests.
- Volunteered to help with special projects of varying degrees of complexity.
Education
Bachelor of Arts - Film Production
Towson University
Baltimore, MD06.2025
Associate of Arts - Psychology
Montgomery College
Rockville, MD06.2021
Skills
- Project Management
- Active Listening
- Dining Customer Service
- Sales Techniques
- Ability to Lift 30 Pounds
- Service Prioritization
- Conflict and Complaint Resolution
- Handling Difficult Customers
- Recipe and Menu Memorization
- Hospitality Service Expertise
Timeline
Small Business Owner
Myself
06.2019 - Current
Student Body Chairwoman and Secretary
Montgomery College
06.2018 - 02.2020
Bachelor of Arts - Film Production
Towson University
Associate of Arts - Psychology
Montgomery College
Similar Profiles
Graham RomerGraham Romer
Landscaping Crew Leader at MyselfLandscaping Crew Leader at Myself
Jack ShaferJack Shafer
Car Photographer at MyselfCar Photographer at Myself
Peyton BurgessPeyton Burgess
Peyton Burgess Marketing at MyselfPeyton Burgess Marketing at Myself
Breanna WetzelBreanna Wetzel
House Cleaner at MyselfHouse Cleaner at Myself
Maddie OliverMaddie Oliver
Camp Counselor at Outrageous Summer CampCamp Counselor at Outrageous Summer Camp