Hannah Hazen

• Handled scheduling responsibilities, ensuring adequate staffing levels while minimizing labor costs.
• Established productive relationships with local vendors for better pricing and fresher ingredients.
• Led daily pre-shift meetings to review specials, allergen information, and any operational updates.
• Improved team efficiency by implementing streamlined BOH processes and procedures.
• Trained new staff members on proper kitchen techniques, leading to increased productivity and workplace safety.
• Streamlined communication channels between FOH and BOH teams to improve overall restaurant efficiency.
• Packed and unpacked shipments, reporting discrepancies and keeping precise log of receipts.
• Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.

Managed incoming and outgoing telephone communications.

Streamlined kitchen tasks to enhance readiness of ingredients.

Managed placement of guests to ensure smooth dining flow.

Managed table service efficiently.