Hannah Heidtman
Chelsea,MA
Summary
Seasoned country specialist offering two years of comprehensive experience interpreting and implementing high-quality custom travel itineraries and coordinating smooth communication between in-country suppliers and clients to ensure a seamless experience. Flexible and outgoing team player positioned to exceed performance standards and sales targets.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Senior Country Specialist
Audley Travel
Boston, MA
07.2022 - Current
- Consulted with clients to provide expert travel advice and personalized travel itineraries based on client preferences, budgets, and travel goals.
- Built client relationships to establish high client satisfaction and repeat business.
- Coordinated with other departments and colleagues to ensure efficient workflow processes.
Server, Bartender
Go Fish Restaurant
Mystic, CT
06.2019 - 07.2022
- Developed interpersonal skills through effective communication with guests, coworkers, and management
- Trained new staff by assisting with the onboarding process for new servers and bartenders
- Personalized guest experiences through extensive menu knowledge, organization and listening skills
English Teaching Assistant
Multilingual Education Development and Support, SL
Barcelona, Spain
09.2020 - 06.2022
- Collaborated and communicated in a multicultural and multilingual environment across academic departments in order to assess and support student learning and understanding.
- Integrate cultural understanding and awareness to achieve success, personally and professionally, in an international work environment for over two years.
- Foster students' linguistic understanding, as well as social and mental growth, through effective learning activities.
Colorguard Instructor
Sanford High School
Sanford, ME
08.2016 - 05.2019
- Taught competitive skills on all colorguard equipment to middle and high school students in weekly colorguard practice sessions
- Encouraged development of student's color guard technique and skills with individual coaching, demonstration, and positive reinforcement
Education
Bachelor of Arts - English
University of New Hampshire
Durham, NH05-2019
Skills
- Microsoft Office Suite, Google Drive Suite
- Teach English as a Foreign Language Certificate
- QUEST Knowledge
Languages
Spanish
Professional
Catalan
Elementary
Certification
- Teach English as a Foreign Language Certificate
Accomplishments
- Deans List
- Scholar: Frederick Hyde Hibberd '88 for Excellence in Creative Writing
- President, University of New Hampshire Winterguard
Timeline
Senior Country Specialist
Audley Travel
07.2022 - Current
English Teaching Assistant
Multilingual Education Development and Support, SL
09.2020 - 06.2022
Server, Bartender
Go Fish Restaurant
06.2019 - 07.2022
Colorguard Instructor
Sanford High School
08.2016 - 05.2019
Bachelor of Arts - English
University of New Hampshire
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