Summary
Overview
Work History
Education
Skills
Timeline
Generic

Hannah Hilaman

Tallahassee,FL

Summary

Exceptional, highly-motivated young adult with proven leadership capabilities, who likes to take initiative and seek out new challenges. Proven team player as a collegiate athlete with outstanding communication skills. Ability to organize and conduct time management while working efficiently. Detail-oriented with the ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

3
3
years of professional experience

Work History

Legal Intake Specialist

Cruz Law Firm P.A
09.2023 - Current
  • Developing strong professional relationships with clients, establishing trust and fostering open communication throughout the intake process.
  • Improving client satisfaction by efficiently conducting legal intakes and gathering relevant information for attorneys.
  • Coordinating appointments between clients and attorneys, ensuring efficient scheduling and time management within the firm.
  • Contribute to positive work culture by providing support to colleagues as needed, fostering teamwork within the office.

Cabinet Service Representative (CSR)

Woodsman Kitchen and Floors
03.2022 - 08.2023
  • Primary Service Representative for organizations main account, Dreamfinders Homes, which results in 40-50% of the organization's annual revenue
  • Provide exceptional customer service to builders and homeowners
  • Responsible for scheduling, coordinating and inspecting all pre-closing services, which includes cabinet installation, ordering parts and scheduling repairs, making my ability to multitask astounding
  • Territory covers 20 subdivisions, working with multiple superintendents for each subdivision
  • All of this concludes me managing close to a thousand homes a year.

Inside/Outside Sales Associate

Ace Granite
03.2021 - 03.2022
  • Responsible for building rapport and beating competitive prices for fabricators in my territory covering North Florida and South GA
  • Established new accounts through cold calling and personal visits to potential customers.
  • Inside sales included greeting an average of 50 customers daily, providing excellent customer service and working competitively with fabricators to finalize the sales while competing with surrounding wholesale companies
  • Outside sales included driving around territory conducting B2B sales and interaction while offering bulk pricing in order to move inventory and conduct larger sales and numbers
  • Exceeded monthly sales targets and quotas consistently.

Education

Bachelor's Degree in Social Sciences -

Florida State University

Associates of Arts Degree -

Florida State College at Jacksonville (FSCJ)

Skills

  • Client Communication
  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Multi-tasking strength
  • Sales Strategies

Timeline

Legal Intake Specialist

Cruz Law Firm P.A
09.2023 - Current

Cabinet Service Representative (CSR)

Woodsman Kitchen and Floors
03.2022 - 08.2023

Inside/Outside Sales Associate

Ace Granite
03.2021 - 03.2022

Bachelor's Degree in Social Sciences -

Florida State University

Associates of Arts Degree -

Florida State College at Jacksonville (FSCJ)
Hannah Hilaman