Hannah Hitt
Taylors,United States
Summary
Patient oriented phlebotomist who takes time to do everything the right way. From following all the procedures to comforting patients to problem solving with my coworkers. I have been certified in phlebotomy for over a year and it is by far my most favorite line of work I’ve ever been in. I love interacting with patients and helping them feel okay especially when they are visibly nervous or upset. Many of my previous patients praised me on how well I do my job. It is a very fulfilling career.
Overview
5
5
years of professional experience
Work History
Phlebotomist
Bon Secours St. Francis Hospital
Greenville, SC
01.2024 - 09.2024
- Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.
- Managed inventory of phlebotomy supplies and reordered stock as necessary.
- Offered snacks and beverages to blood and plasma donors to maintain proper sugar levels.
- Performed venipuncture and other blood collection procedures according to established standards.
- Monitored inventory levels of supplies used in phlebotomy services.
- Collaborated with healthcare teams to enhance patient care and improve specimen collection processes.
- Prepared and packaged specimens for courier transport.
- Maintained patient comfort and safety throughout the phlebotomy process.
- Documented patient information into electronic medical records system.
- Coordinated workflow based on stat, schedule, or outpatient needs.
- Monitored patients for adverse reactions and provided immediate care as needed.
- Conducted quality control checks to ensure the accuracy of test results.
- Conducted patient interviews and verified medical records to confirm test requisitions.
- Collaborated with laboratory personnel to resolve specimen issues.
- Maintained a clean, safe, and organized work environment.
- Identified patients using proper procedures prior to specimen collection.
- Maintained fully-stocked phlebotomy cart, carrier and station.
- Centrifuged blood specimens in test tubes and capillary tubes to separate cells and sediment from blood serum.
- Enforced infection control and sharps disposal procedures to protect patients, co-workers and self.
- Verified collection orders and communicated discrepancies to nurses.
- Adhered to all healthcare regulations, including HIPAA and OSHA standards.
- Collected specimen samples and transported to laboratory for processing.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
- Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.
- Prepared specimens for transport to external laboratories.
- Provided excellent customer service while interacting with patients.
- Assisted in the training of new phlebotomists.
- Labeled blood vials with critical information like time of collection, date and patient name.
- Ensured the cleanliness and sterilization of phlebotomy equipment and work area.
- Observed patient for unusual reactions or events to take appropriate action under established guidelines.
- Used heel and finger stick methods to obtain blood from capillaries.
- Identified best veins for intravenous lines and blood draws, avoiding unnecessary pokes.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked with cross-functional teams to achieve goals.
- Operated equipment and machinery according to safety guidelines.
- Assisted with customer requests and answered questions to improve satisfaction.
Department Manager
Hobby Lobby
Taylors, South Carolina
08.2019 - 02.2021
- Performed opening and closing duties as part of management team and handled cash management.
- Reviewed completed work to verify consistency, quality, and conformance.
- Collaborated with other departments to ensure smooth flow of operations across multiple teams.
- Resolved customer complaints promptly and professionally in order to maintain good relationships with clients.
- Developed and maintained relationships with key stakeholders, including suppliers, customers, and team members.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Oversaw merchandising and display efforts, enhancing product visibility and appeal.
- Enforced safety rules and other policies to protect employees and minimize company liability.
Childcare Provider
Abundant Life Child Development Center
Greenville, SC
04.2019 - 08.2019
- Responsible for the care of children ages six weeks old to twelve years old.
- Provided a safe, nurturing and stimulating environment for children to learn and grow.
- Cared for children of various ages and assisted with feeding, dressing and daily activities.
- Used positive reinforcement and behavior modeling to instill discipline in children.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Ensured cleanliness of classroom areas including toys, furniture, materials.
- Collaborated with teachers on special projects such as holiday parties or end-of-year events.
- Identified signs of emotional or developmental problems in children to alert parents or guardians.
Education
High School Diploma -
Abundant Life Christian School
Greenville, SC06-2019
Skills
- Medical records handling
- Blood collection
- Venipuncture
- Patient confidentiality
- Treated patients with kindness and compassion no matter what
Timeline
Phlebotomist
Bon Secours St. Francis Hospital
01.2024 - 09.2024
Department Manager
Hobby Lobby
08.2019 - 02.2021
Childcare Provider
Abundant Life Child Development Center
04.2019 - 08.2019
High School Diploma -
Abundant Life Christian School