Summary
Overview
Work History
Education
Skills
Awards
Timeline
Generic

Hannah Horn

Riverside,OH

Summary

I am a devoted veteran of the United States Air Force, widely recognized for outstanding expertise in coordinating services and maintaining precise schedule management. I have showcased adept leadership skills, notably enhancing data entry systems and cultivating strong customer relationships. I have played a key role in training and mentoring teams, leading to enhanced operational efficiency and the supervision security protocols.

Overview

5
5
years of professional experience

Work History

Base Defense Operations Controller-Dispatcher

United States Air Force
03.2023 - 03.2024
  • Excelled in multitasking to manage a high call volume with professionalism and efficiency.
  • Proficiently used computer systems for data entry, tracking, and managing of personal identifiable information.
  • Responded quickly to emergency situations involving drivers, vehicles, fire and medical emergencies.
  • Coordinated daily workflow in accordance with standard dispatch operation procedures.

Employee Trainer

United States Air Force
07.2022 - 03.2024
  • Improved program designs based on requirements gathered from employees and managers.
  • Spearheaded meetings or seminars to obtain information for use in training programs or to inform management of training program status.
  • Achieved target results by enhancing and changing teaching strategies to maximize progress. Additionally, scheduling training for work days.

Law Enforcement Officer-Patrolman

United States Air Force
05.2022 - 03.2024
  • Enforced laws and monitored traffic to protect military members from criminal acts.
  • Gathered evidence, documented observations and wrote case reports in support of prosecutions.
  • Responded to wide range of domestic altercation calls and leveraged training to resolve situations.

Honor Guard Member

United States Air Force
07.2020 - 01.2021
  • Supported lower-graded personnel with tactical guidance and performance oversight. While also expanding team capabilities, spearheading training of twelve new personnel.
  • Facilitated desired frequencies by checking and adjusting equipment to maintain circuitry efficiency.

Alarm Monitor

United States Air Force
01.2020 - 07.2021
  • Inspected security systems regularly to identify problems with tampering or general malfunctions.
  • Dispatched security team to active alarm activations which prevented manipulation of Air Force assets.
  • Coordinated with outside agencies in order to update building manager listings.

Installation Entry Controller-Security Guard

United States Air Force
10.2018 - 03.2024
  • Guarded military personnel and Air Force Assets. Additionally, wrote installation passes for individuals visiting Grand Forks Air Force Base.
  • Developed concise, detailed reports on presence of unauthorized persons and unusual occurrences.
  • Managed CCTV feeds of building and grounds.

Education

Associates - Law Enforcement

Community College of the Air Force
Grand Forks, ND
11.2023

Skills

  • Customer Service
  • Problem Solving
  • Scheduling
  • Excel and Microsoft Word
  • Time Management
  • Organization
  • Adaptability
  • Conflict Resolution
  • Management

Awards

Most improved: Based on the ability to listen and execute direction by leadership, coachability and willingness to take constructive criticism.

Timeline

Base Defense Operations Controller-Dispatcher

United States Air Force
03.2023 - 03.2024

Employee Trainer

United States Air Force
07.2022 - 03.2024

Law Enforcement Officer-Patrolman

United States Air Force
05.2022 - 03.2024

Honor Guard Member

United States Air Force
07.2020 - 01.2021

Alarm Monitor

United States Air Force
01.2020 - 07.2021

Installation Entry Controller-Security Guard

United States Air Force
10.2018 - 03.2024

Associates - Law Enforcement

Community College of the Air Force

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