Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Hannah Hoskins

Conroe,TX

Summary

Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Sales Representative

Colonial Life
Houston, Texas
08.2022 - Current
  • Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
  • Developed and delivered engaging sales presentations to convey product benefits.
  • Tailored sales approaches and techniques to specific client needs to increase marketing effectiveness.
  • Maintained large pipeline including 200 cold-calls per week and in-person engagement to ensure new leads and appointments were consistent.

Assistant Manager

Peloton Interactive Inc.
The Woodlands, TX
07.2021 - 08.2022
  • Mentored staff to enhance skills and achieve monthly targets with average exceeding percentage of 10% month to month.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
  • Developed training, assessment and performance monitoring programs to coach and mentor employees.
  • Conducted job interviews, led employee performance evaluations and rewarded top performers to attract and retain quality personnel.

Retail Sales Specialist

Peloton Interactive Inc.
The Woodlands, TX
05.2018 - 07.2021
  • Engaged positively with each customer, providing professional and polite support for sales and service needs.
  • Greeted guests promptly with positive attitude and asked open-ended questions to better understand shopping needs.
  • Calculated pricing, applied discounts and collected payments to process transactions.
  • Provided in-depth information on product features along with custom fittings to equipment that improved customer product satisfaction by 50%.

Fitness Trainer

Orangetheory Fitness
Conroe, TX
12.2017 - 05.2018
  • Watched clients during exercises and assisted with exercises.
  • Checked gym equipment for proper use and function.
  • Led, instructed and motivated individuals during cardiovascular exercise, strength training and stretching activities.
  • Improved membership enrollment by utilizing sales and marketing methods with closing rate exceeding goal of 70%
  • Guided clients in safe exercise, taking into account individualized physical limitations.

Education

High School Diploma -

Klein High School
Klein, TX
05.2007

Skills

  • Product and service knowledge
  • Customer rapport
  • Time Management
  • Training and development
  • Lead Prospecting
  • Building Customer Relationships and Loyalty

Certification

  • Texas Life and Health License -2022
  • Nutrition Specialization, National Academy of Sports Medicine- 2021
  • Corrective Exercise Specialization, National Academy of Sports Medicine- 2019
  • Performance Enhancement Specialization, National Academy of Sports Medicine - 2017
  • Personal Trainer Certification, National Academy of Sports Medicine- 2015
  • Cosmetology License, Klein High School- 2007

Timeline

Sales Representative

Colonial Life
08.2022 - Current

Assistant Manager

Peloton Interactive Inc.
07.2021 - 08.2022

Retail Sales Specialist

Peloton Interactive Inc.
05.2018 - 07.2021

Fitness Trainer

Orangetheory Fitness
12.2017 - 05.2018

High School Diploma -

Klein High School
Hannah Hoskins