Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Howard

BENTON HARBOR

Summary

Dedicated and results-driven sales professional with over four years of experience at Ashley Furniture Home Store. Recognized as the top salesperson every year and the first and only million-dollar salesperson at the Marquette location. Skilled in client relationship management, inventory oversight, and team coordination. Currently expanding skillset with a Member Services role at the YMCA.

Overview

7
7
years of professional experience

Work History

Member Services Representative

YMCA of Greater Michiana
07.2025 - Current
  • Provide front-line customer service for members and guests, ensuring a welcoming and inclusive environment.
  • Assist with daily operations, check-ins, and member

inquiries.

  • Support departmental initiatives aligned with YMCA mission and values.

• Eager to expand responsibilities and apply leadership skills to support member engagement on a broader scale.

Sales Associate & Floor Coordinator

Ashley Furniture Home Store
04.2018 - 07.2022

• Top salesperson annually; first and only million-dollar salesperson at Marquette store.

• Managed cost and tag updates, accounting support, office administration, inventory, and register closing.

• Trained new employees and took initiative beyond sales duties.

Education

Bachelor of Science - Accounting

Northern Michigan University
Marquette, MI
05-2022

Skills

  • Customer service
  • Problem-solving
  • Relationship building
  • Sales expertise

Timeline

Member Services Representative

YMCA of Greater Michiana
07.2025 - Current

Sales Associate & Floor Coordinator

Ashley Furniture Home Store
04.2018 - 07.2022

Bachelor of Science - Accounting

Northern Michigan University