Hannah Hudson
Dallas,TX
Summary
A dedicated, personable, and ambitious professional with 8 years of experience in various positions in the restaurant and service industries. Seeking a sales opportunity to leverage customer service expertise with strategic salesmanship in order to create lasting customer relationships and exceed sales targets.
Overview
9
9
years of professional experience
Work History
Cocktail Waitress
Deja Vu Inc.
2020.11 - Current
- Skillfully and assertively pushed upsells such as drink setups, ice buckets, and cabanas.
- Monitored patrons for alcohol intake to appropriate levels and took measures to avoid inappropriate behavior.
- Consistently provided professional, engaging, and friendly service.
- Cultivated interpersonal skills by building positive relationships with customers.
Bartender/Key manager
Red Hawk Golf Course
2017.11 - 2020.04
- Attended to customers at bar top in a timely manner whilst prioritizing orders from restaurant tables.
- Accounted for bar registers and server checkouts for night drop before closing and locking up.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Assisted with staff training, sharing expertise in bartending techniques, upselling, and customer service practices.
Cocktail waitress
Pecan Grill and Brewery
2014.09 - 2017.10
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Education
General Studies
New Mexico State University
Las Cruces, NMHigh School Diploma -
Onate High School
Las Cruces, NM05.2013
Skills
- Strong negotiation
- Self-motivated and disciplined
- Excellent customer service and relationship building
- Detail oriented
- Exceptional communication
- Multi-tasking
- Keen eye on client needs
- Adaptable and Flexible
- Time management
- High stress threshold
- Team oriented and collaborative
- Conflict resolution and mediation
Timeline
Cocktail Waitress
Deja Vu Inc.
2020.11 - Current
Bartender/Key manager
Red Hawk Golf Course
2017.11 - 2020.04
Cocktail waitress
Pecan Grill and Brewery
2014.09 - 2017.10
General Studies
New Mexico State University
High School Diploma -
Onate High School
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