Hannah Hughes
Boca Raton,FL
Summary
Experienced Member Experience Associate skilled in providing high-quality support to members, effectively managing inquiries and concerns. Demonstrated ability to handle transactions and account management with professionalism and efficiency. Committed to fostering member relationships through proactive engagement and customized service solutions.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Private Nanny
Personal
Boca Raton, FL
10.2024 - Current
- Developed strong relationships with parents, maintaining open communication about each child''s progress and needs.
- Oversaw household duties such as light housekeeping tasks or running errands when required.
- Played games, worked on puzzles, and read books to young children.
- Prepared healthy, age-appropriate snacks and meals.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Beach Attendant
American Watersports
Pompano Beach, FL
02.2022 - Current
- Set up furniture, including chairs, umbrellas, and cabanas to create a welcoming beach atmosphere.
- Managed various rental transactions as part of a customer service role, including jet skis, paddleboard, and furniture.
- Assisted in setting up chairs and delivering pre-ride orientations to enhance customer experience.
Member Experience Associate
Yoga Joint
Fort Lauderdale, FL
01.2023 - 08.2025
- Served as MEA, focusing on member needs at Yoga Joint.
- Addressed customer issues with strong problem-solving abilities.
- Worked with team to maintain cleanliness and organization in the studio.
Sales Associate
2nd Street Surf Shop
Pompano Beach , Florida
01.2021 - 01.2023
- Sold products to numerous tourists while upholding the renowned reputation of our local surf shop.
- Utilized personal branding skills to promote the shop both through modeling in person and maintaining an active presence on social media.
- Reorganized and revamped shop during a period of transition, adapting to changes in staff and inventory.
Education
Palm Beach State College
Lake Worth, FLHigh School Diploma -
Olympic Heights Community High School
Boca Raton, FL05-2024
Skills
- Sales support and product sales
- Performance tracking
- Interpersonal communication
- Community engagement
- Client education and issue resolution
- Early childhood education
- Reading and storytelling
- Activity planning
- Schedule management
- Infant care experience
- Relationship building
- CPR training
- Emotional support
- Social skill development
- Early childhood development
- Behavior modeling
- Behavior management techniques
- Child development expertise
- Housekeeping
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Outgoing personality
- Flexible schedule
Certification
- CPR Certified
- First Aid Certified
- Early Childhood Education Certification
Languages
English
Full Professional
References
References available upon request.
Education and Training
other
Additional Information
I hold my DCF (Department of Children and Families) certification and am CPR certified, demonstrating a strong commitment to child safety and well-being. I have four years of hands-on experience as a student helper at Little Lions Preschool, where I supported teachers with classroom management, assisted in creating a positive and nurturing learning environment, and engaged children in educational and play-based activities. My training and experience have equipped me with skills in communication, supervision, and early childhood support, as well as the ability to respond calmly and effectively in emergency situations.
Timeline
Private Nanny
Personal
10.2024 - Current
Member Experience Associate
Yoga Joint
01.2023 - 08.2025
Beach Attendant
American Watersports
02.2022 - Current
Sales Associate
2nd Street Surf Shop
01.2021 - 01.2023
High School Diploma -
Olympic Heights Community High School
Palm Beach State College