Shelby Durham

• Provided positive reinforcement through rewards systems for good behavior.
• Met with parents to reflect on and plan for children's activities and development.
• Transported children to and from school, extra-curricular activities and play-dates.
• Provided daily care and emotional support for two young girls over a four-year period

• Managed early morning routines, school prep, meals, and transportation to activities

• Built a nurturing environment focused on self-confidence and life skills development

• Planned engaging, age-appropriate outings and bedtime routines with consistency and care

• Conducted department walkthroughs to assess and remedy factors such as cleanliness, inadequate stock levels and poor merchandising.
• Led early morning shipment operations by validating, organizing, and stocking inventory efficiently to meet time-sensitive goals
• Supervised store opening procedures and coached team members to maintain floor readiness
• Ensured store presentation and product placement aligned with brand standards

• Organized stockroom shelves according to size, color or style.
• Worked with fellow sales team members to achieve group targets.
• Built and maintained relationships with peers and upper management to drive team success.
• Delivered tailored customer experiences, increasing store loyalty and product sales
• Successfully promoted store credit cards through effective register pitch strategies
• Maintained floor coverage in coordination with team, creating a welcoming shopping environment