Hannah Hutchinson
Strawberry Point
Summary
Adaptable professional with experience in client relationship management and order processing. Skilled in effective communication and conflict resolution, ready to contribute to enhancing customer experiences and driving business success.
Overview
13
13
years of professional experience
Work History
Server
Rod N' Cals
Strawberry Point
02.2023 - Current
- Delivered attentive service to enhance customer experience in fast-paced dining environment.
- Ensured cleanliness of dining area and organized table setups to create inviting atmosphere.
- Facilitated excellent customer service to maximize guest satisfaction.
Medicare Advisor
Iowa Medicare Advisors
Oelwein
09.2024 - 01.2025
- Guided clients and families in selecting Medicare plans tailored to their needs.
- Helped clients understand coverage options and benefits to maximize their healthcare choices.
- Conducted comprehensive needs assessments to identify and recommend suitable Medicare solutions.
Certified Pharmacy Technician
Scott Pharmacy
Fayette
02.2018 - 05.2024
- Processed and filled prescriptions accurately for diverse patient needs.
- Operated pharmacy software for prescription management and patient records.
- Maintained strict patient confidentiality to adhere to HIPAA regulations and avoid data compromises.
Certified Nursing Assistant
Edgewood Convalescent Home
Edgewood
11.2013 - 02.2018
- Monitored and recorded vital signs, ensuring timely communication of changes to nursing staff.
- Documented patient care activities in electronic health records, maintaining accurate and up-to-date patient information.
- Supported residents in daily living activities and personal care, enhancing comfort and dignity.
- Maintained cleanliness and safety of resident living areas and equipment.
Education
High School Diploma -
Starmont High School
Arlington, IA05-2015
Some College (No Degree) - Psychology
University of Arizona
Tucson, AZSkills
- Point of sale systems
- Customer service
- Client relationship management
- Time management
- Conflict resolution
- Patient confidentiality
Timeline
Medicare Advisor
Iowa Medicare Advisors
09.2024 - 01.2025
Server
Rod N' Cals
02.2023 - Current
Certified Pharmacy Technician
Scott Pharmacy
02.2018 - 05.2024
Certified Nursing Assistant
Edgewood Convalescent Home
11.2013 - 02.2018
High School Diploma -
Starmont High School
Some College (No Degree) - Psychology
University of Arizona