Hannah Hyde
Knoxville,TN
Summary
Motivated professional with several years of experience in healthcare and administrative positions, seeking an administrative role while enrolled in a Medical Billing and Coding course.
Overview
9
9
years of professional experience
Work History
Administrative Assistant
Christian Church Of Loudon County
Lenoir City, TN
12.2023 - Current
- Managed incoming calls while providing information or transferring callers to appropriate personnel.
- Maintained office supplies inventory.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Optimized website content.
- Maintained calendar of events.
Receptionist
Endocrinology Consultants of East Tennessee
Knoxville, TN
05.2016 - 02.2018
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Performed data entry tasks related to billing and collections procedures.
Receptionist, Medical Records, Medical Assistant
Foothills ENT, Allergy and Hearing Center
Maryville, TN
09.2015 - 05.2016
- Reviewed patient charts for accuracy and completeness.
- Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.
- Provided support to clinical staff during patient visits, including rooming patients.
- Performed data entry tasks related to billing and collections procedures.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
Education
Some College (No Degree) - Phlebotomy
Roane State Community College
Knoxville, TN01-2014
High School Diploma -
Home Life Academy
05-2013
Skills
- Customer Service
- Microsoft proficiency
- Organization skills
- Insurance Verification
- Medical Terminology
- Payment Collection
- Workflow Optimization
- Patient Registration
Timeline
Administrative Assistant
Christian Church Of Loudon County
12.2023 - Current
Receptionist
Endocrinology Consultants of East Tennessee
05.2016 - 02.2018
Receptionist, Medical Records, Medical Assistant
Foothills ENT, Allergy and Hearing Center
09.2015 - 05.2016
Some College (No Degree) - Phlebotomy
Roane State Community College
High School Diploma -
Home Life Academy
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