Hannah Imhoff
CliftonLarsonAllen
Wilmington,NC
1
Certification
8
years of professional experience
Dynamic billing specialist with a proven track record in streamlining processes and fostering teamwork. Adept at quickly learning new technologies, resolving discrepancies, and improving operational workflows to drive measurable results.
Work History
Central Billing Senior
2 Years 6 Months- Demonstrated self-motivation by managing tasks independently in various projects.
- Adapted quickly to fast-paced environments to meet tight deadlines.
- Balanced independent tasks while contributing to team projects effectively.
- Demonstrated quick learning and adaptability in various job roles and tasks.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Developed and maintained courteous and effective working relationships.
- Learned and adapted quickly to new technology and software applications.
Billing Coordinator
2 Years- Coordinated invoice generation and distribution, improving turnaround times for client payments.
- Resolved billing discrepancies through effective communication with clients and internal teams.
- Implemented process improvements that streamlined billing operations, enhancing overall efficiency.
- Processed and verified billing data to ensure accuracy and compliance with company policies.
- Assisted in training new staff on billing procedures and software applications to enhance team performance.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Monitored accounts receivable aging reports, identifying trends and proactively addressing potential collection issues.
Billing Coordinator
4 Years- Maintained accurate records of billing activities, ensuring data integrity and accessibility for audits.
- Collaborated with cross-functional teams to address client inquiries and enhance service delivery.
- Entered details into accounts and tracked payments.
- Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
- Assisted in training new staff on billing procedures and software applications to enhance team performance.
- Resolved billing discrepancies through effective communication with clients and internal teams.
- Encoded and canceled checks using bank machines.
- Processed vendor and supplier payments on a weekly basis.
- Responded to customer concerns and questions on a daily basis.
- Maintained accurate records of customer payments.
- Reconciled accounts receivable to general ledger.
- Kept vendor files accurate and up-to-date to expedite payment processing.
- Entered invoices requiring payment and disbursed amounts via check, electronic transfer or bank draft.
- Generated monthly billing and posting reports for management review.
- Worked with multiple departments to check proper billing information.
- Prepared itemized statements, bills, or invoices and recorded amounts due for items purchased or services rendered.
- Produced and mailed monthly statements to customers and assisted with related requests for information and clarification.
Education
Bachelor of Science - Communications
Skills
Positive demeanor
Problem-solving
Critical thinking
Computer skills
Process optimization
Billing compliance
Teamwork and collaboration
Verbal and written communication
Active listening
Flexible and adaptable
Friendly
positive attitude
Certification
Leadership U for Humanity development program
Timeline
Central Billing Senior
CliftonLarsonAllen
02.2024 - 08.2026Read More
Billing Coordinator
Scheef & Stone
02.2022 - 02.2024Read More
Billing Coordinator
Condon Tobin Sladek Thornton Nerenberg
02.2018 - 02.2022Read More
University of North Carolina Wilmington
Bachelor of Science from Communications
Read More