Summary
Overview
Work History
Education
Skills
Timeline
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Hannah Jackson

Hyde Park,MA

Summary

Qualified Psychiatric Technician providing 3.5 years of experience in delivering treatment for mental health and substance abuse conditions. During this time I have gained many useful resources such as improved observational skills, time management, and overall knowledge of the human psyche.

Overview

5
5
years of professional experience

Work History

Mental Health Associate

Pembroke Hospital
Pembroke, MA
10.2023 - Current
  • Conducted crisis assessments for clients experiencing acute symptoms of mental illness.
  • Educated staff members on the principles of recovery-oriented practices in behavioral healthcare settings.
  • Supported clients in identifying personal strengths and resources that could be used to promote healthy coping skills.
  • Acted as an advocate for persons living with mental illness who are navigating the healthcare system.

Recovery Technician

La Frontera-SEABHS
Sierra Vista, AZ
01.2022 - 09.2023
  • Maintained accurate records regarding treatments provided, medication administration and patient progress notes.
  • Supported clients in developing daily living skills such as budgeting money or time management.
  • Established trusting relationships with clients by demonstrating empathy and understanding towards them.
  • Provided crisis intervention and de-escalation techniques to help manage patient behavior.
  • Monitored vital signs, including pulse, respiration and temperature, of psychiatric patients.

Behavioral Health Paraprofessional

Arizona Community First
Huachuca City, AZ
05.2021 - 09.2023
  • Coordinated with other members of the treatment team to ensure that each client's needs were being met.
  • Monitored client progress throughout the course of treatment, making adjustments as needed.
  • Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Engaged in regular communication with medical personnel regarding any changes in patient status or condition.

Barista

Dunkin' Donuts
Sierra Vista, AZ
01.2020 - 05.2021
  • Maintained a clean work environment by wiping down counters, washing dishes, and cleaning floors.
  • Monitored inventory levels of supplies and restocked when necessary.
  • Provided excellent customer service by responding to inquiries quickly and professionally.
  • Organized workstations efficiently so that tasks could be completed quickly during peak hours.

Sr Sandwich Artist

SUBWAY®Restaurants
Sierra Vista, AZ
07.2019 - 05.2021
  • Greeted customers, answered questions, and provided information on products.
  • Maintained a safe work environment by following all food safety regulations.
  • Provided excellent customer service by resolving customer complaints in a timely manner.

Education

High School Diploma -

Buena High School
Sierra Vista, AZ
05-2021

Associate of Science - Human Services

Roxbury Community College
Boston, MA

Skills

  • Treatment Planning
  • Patient Assistance
  • Behavioral Management
  • Behavior Modification
  • Charting and Clinical Documentation
  • Progress Monitoring
  • Crisis Intervention
  • De-Escalation Techniques

Timeline

Mental Health Associate

Pembroke Hospital
10.2023 - Current

Recovery Technician

La Frontera-SEABHS
01.2022 - 09.2023

Behavioral Health Paraprofessional

Arizona Community First
05.2021 - 09.2023

Barista

Dunkin' Donuts
01.2020 - 05.2021

Sr Sandwich Artist

SUBWAY®Restaurants
07.2019 - 05.2021

High School Diploma -

Buena High School

Associate of Science - Human Services

Roxbury Community College

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Hannah Jackson