Hannah Jackson
Bloomington ,IL
Summary
Dynamic professional with a proven track record at Avanti’s Italian Restaurant, excelling in staff training and development. Recognized for enhancing customer satisfaction through strategic planning and effective team motivation. Skilled in project management and committed to maintaining high-quality standards, ensuring operational excellence and timely task completion.
Overview
11
11
years of professional experience
Work History
Manager's Assistant
Jimmy Johns Gourmet Subs
05.2024 - Current
- Supported managers in daily operations, ensuring smooth workflow and efficient team collaboration.
- Coordinated scheduling for staff shifts, optimizing coverage during peak business hours.
- Assisted in inventory management, tracking stock levels to minimize shortages and overages.
- Processed customer orders with accuracy, enhancing order fulfillment efficiency and satisfaction.
- Implemented organizational systems for paperwork and documentation, increasing office efficiency.
- Monitored quality control standards to maintain product excellence and customer satisfaction levels.
- Improved customer satisfaction ratings, addressing client concerns promptly and professionally.
Supervisor
Avanti’s Italian Resturant
08.2017 - 05.2024
- Assisted in training new team members on operational procedures and safety protocols.
- Supported daily operations by monitoring workflow and addressing team inquiries.
- Collaborated with management to ensure efficient scheduling and resource allocation.
- Implemented organizational systems to streamline inventory tracking and management.
- Participated in team meetings to discuss progress, challenges, and potential improvements.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
Painter, Maintenance
Gilbert’s Painters LLC
02.2015 - 09.2017
- Prepared surfaces for painting by cleaning, sanding, and patching as needed.
- Applied various types of paints and finishes with precision and attention to detail.
- Maintained tools and equipment to ensure optimal performance and safety standards.
- Collaborated with team members to complete projects within established timelines.
- Conducted quality inspections to ensure work met company standards and client expectations.
- Implemented efficient workflows that reduced material waste during projects.
- Performed thorough surface preparation, guaranteeing long-lasting results for clients.
- Conducted regular inspections of completed work, ensuring adherence to high-quality standards.
- Maintained a clean and organized work environment, minimizing disruptions to surrounding areas.
- Performed smoothing and finishing work on walls, trim and cabinetry.
- Taped around windows and fixtures prior to painting walls.
- Valued for being extremely detail oriented.
- Completed large-scale commercial projects within tight deadlines, ensuring client satisfaction.
Education
High School Diploma -
Bloomington High School
Bloomington, ILSkills
- Customer service
- Money handling
- Staff training and development
- Staff supervision
- Team motivation
- Project management abilities
- Strategic planning
- Employee performance evaluations
Timeline
Manager's Assistant
Jimmy Johns Gourmet Subs
05.2024 - Current
Supervisor
Avanti’s Italian Resturant
08.2017 - 05.2024
Painter, Maintenance
Gilbert’s Painters LLC
02.2015 - 09.2017
High School Diploma -
Bloomington High School