Hannah Jenkins
Elgin,TX
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Excellent at working with a group or as an individual. Dedicated and motivated towards proficiency.
Overview
6
6
years of professional experience
Work History
Scale House Operator
NORAG
06.2019 - 08.2019
- Operated weigh scales and attended to customers.
- Complied with safety regulations to avoid potential injuries and support company goals.
- Maintained accurate documentation and processed payments efficiently to keep waiting at minimum.
- Maintained tidy work area to reduce likelihood of accidents.
- Answered customer calls professionally and routed to appropriate person.
CBRN Specialist
U.S. Army Active Duty
07.2015 - 12.2018
- Upheld code of conduct and maintained professionalism in stressful situations.
- Prepared and submitted personnel, ordnance and operational reports.
- Trained in small arms, anti-armor and indirect fire weapons.
- Trained in conflict resolution among subordinates, equals and superiors.
CNA
Holly Nursing Care Center
01.2014 - 05.2015
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Supported ambulation and physical therapy needs by conducting planned exercise routines.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
Hostess
Holly Nursing Care Center
08.2014 - 01.2015
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
Education
Bachelor of Arts - Psychology
Southern New Hampshire University
Hooksett, NH05.2023
Skills
- Safety Requirements
- Equipment Inspection
- Adaptability
- Record Keeping
- Accuracy
- Telephone Etiquette
- Time Management
- Flexibility
- Computer Fluency
- Team or Individual Oriented
- Dedicated
- Problem Solving
Timeline
Scale House Operator
NORAG
06.2019 - 08.2019
CBRN Specialist
U.S. Army Active Duty
07.2015 - 12.2018
Hostess
Holly Nursing Care Center
08.2014 - 01.2015
CNA
Holly Nursing Care Center
01.2014 - 05.2015
Bachelor of Arts - Psychology
Southern New Hampshire University
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